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BS ISO/IEC 30105-1:2016

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process reference model (PRM)

Available format(s)

Hardcopy , PDF

Superseded date

06-06-2024

Superseded by

BS ISO/IEC 30105-1:2024

Language(s)

English

Published date

30-11-2016

€254.76
Excluding VAT

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Overview of process reference model
5 Process reference model
Annex A (informative) - Statement of conformity
        to ISO/IEC 33004
Bibliography

Describes the lifecycle process requirements performed by the IT-enabled business process outsourcing service provider for the outsourced business processes.

Committee
IST/60/3
DevelopmentNote
Supersedes 15/30285994 DC. (11/2016)
DocumentType
Standard
Pages
36
PublisherName
British Standards Institution
Status
Superseded
SupersededBy
Supersedes

Standards Relationship
ISO/IEC 30105-1:2016 Identical

ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
ISO/IEC 33063:2015 Information technology — Process assessment — Process assessment model for software testing
ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
ISO/IEC 30105-4:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts
ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
ISO 37500:2014 Guidance on outsourcing
ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models

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