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BS ISO/IEC 30105-4:2016

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts

Available format(s)

Hardcopy , PDF

Superseded date

29-11-2022

Superseded by

BS ISO/IEC 30105-4:2022

Language(s)

English

Published date

30-11-2016

€254.76
Excluding VAT

Committee
IST/60/3
DevelopmentNote
Supersedes 15/30312480 DC. (11/2016)
DocumentType
Standard
Pages
36
PublisherName
British Standards Institution
Status
Superseded
SupersededBy
Supersedes

Standards Relationship
ISO/IEC 30105-4:2016 Identical

ISO/IEC 30105-1:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM)
ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
ISO 22301:2012 Societal security Business continuity management systems Requirements
ISO/IEC/IEEE 24765:2017 Systems and software engineering — Vocabulary
ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
ISO 37500:2014 Guidance on outsourcing
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC 30105-2:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM)
ISO/IEC 30105-3:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM)
ISO/IEC 2382:2015 Information technology — Vocabulary
ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models

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