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  • BS ISO/IEC 30105-4:2016

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts

    Available format(s):  Hardcopy, PDF

    Superseded date:  29-11-2022

    Language(s):  English

    Published date:  30-11-2016

    Publisher:  British Standards Institution

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    Committee IST/60/3
    Development Note Supersedes 15/30312480 DC. (11/2016)
    Document Type Standard
    Publisher British Standards Institution
    Status Superseded
    Superseded By
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 30105-1:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 1: Process reference model (PRM)
    ISO/IEC 33020:2015 Information technology Process assessment Process measurement framework for assessment of process capability
    ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
    ISO 22301:2012 Societal security Business continuity management systems Requirements
    ISO/IEC/IEEE 24765:2017 Systems and software engineering — Vocabulary
    ISO/IEC 33003:2015 Information technology Process assessment Requirements for process measurement frameworks
    ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
    ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
    ISO/IEC 33002:2015 Information technology Process assessment Requirements for performing process assessment
    ISO 37500:2014 Guidance on outsourcing
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO/IEC 30105-2:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 2: Process assessment model (PAM)
    ISO/IEC 30105-3:2016 Information technology IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Part 3: Measurement framework (MF) and organization maturity model (OMM)
    ISO/IEC 2382:2015 Information technology — Vocabulary
    ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
    ISO/IEC 33004:2015 Information technology Process assessment Requirements for process reference, process assessment and maturity models
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