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CSA ISO 9000 : 2016

CSA ISO 9000 : 2016

Current

Current

The latest, up-to-date edition.

QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY

Available format(s)

Hardcopy , PDF

Language(s)

English, French

Published date

01-02-2016

Publisher

Canadian Standards Association

Foreword
Introduction
1 Scope
2 Fundamental concepts and quality management principles
3 Terms and definitions
Annex A (informative) - Concept relationships and their
        graphical representation
Bibliography
Alphabetical index of terms

Specifies the fundamental concepts and principles of quality management which are universally applicable to the following: - organizations seeking sustained success through the implementation of a quality management system; - customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements; - organizations seeking confidence in their supply chain that product and service requirements will be met; - organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management; - organizations performing conformity assessments against the requirements of ISO 9001; - providers of training, assessment or advice in quality management; and - developers of related standards.

DevelopmentNote
Supersedes CSA ISO 8402 and CSA ISO 9000-1. (05/2001)
DocumentType
Standard
ISBN
978-1-4883-0343-2
Pages
69
PublisherName
Canadian Standards Association
Status
Current
Supersedes

Standards Relationship
ISO 9000:2015 Identical

ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO/IEC 17000:2004 Conformity assessment Vocabulary and general principles
ISO 19011:2011 Guidelines for auditing management systems
ISO 1087-1:2000 Terminology work Vocabulary Part 1: Theory and application
ISO 10015:1999 Quality management Guidelines for training
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
ISO 31000:2009 Risk management Principles and guidelines
ISO/TS 16949:2009 Quality management systems Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
ISO 10241-2:2012 Terminological entries in standards — Part 2: Adoption of standardized terminological entries
ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
ISO 50001:2011 Energy management systems Requirements with guidance for use
ISO 10005:2005 Quality management systems Guidelines for quality plans
ISO 10008:2013 Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003 Quality management systems Guidelines for quality management in projects
ISO/IEC Guide 99:2007 International vocabulary of metrology Basic and general concepts and associated terms (VIM)
ISO 10018:2012 Quality management Guidelines on people involvement and competence
ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001 Guidelines for quality management system documentation
ISO 14001:2015 Environmental management systems — Requirements with guidance for use
ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 9001:2015 Quality management systems — Requirements
ISO/IEC Guide 2:2004 Standardization and related activities General vocabulary
ISO 10241-1:2011 Terminological entries in standards — Part 1: General requirements and examples of presentation
ISO 704:2009 Terminology work — Principles and methods
ISO 10007:2017 Quality management — Guidelines for configuration management
ISO Guide 73:2009 Risk management — Vocabulary

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Hardcopy - English
PDF - English
Hardcopy - French
PDF - French
Hardcopy - French
PDF - French
Hardcopy - English
PDF - English
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