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EN 301 549 : 1.1.2

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE

Available format(s)

Hardcopy , PDF

Superseded date

08-11-2019

Published date

25-03-2013

Intellectual Property Rights
Foreword
Modal verbs terminology
Introduction
1 Scope
2 References
3 Definitions and abbreviations
4 Functional performance
5 Generic requirements
6 ICT with two way voice communication
7 ICT with video capabilities
8 Hardware
9 Web
10 Non-web documents
11 Software
12 Documentation and support services
13 ICT providing relay or emergency
   service access
Annex A (informative) - WCAG 2.0
Annex B (informative) - Relationship between
        requirements and functional performance
        statements
Annex C (normative) - Determination of compliance
History

Describes the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement in a form that is suitable for use in public procurement within Europe.

Committee
HF
DevelopmentNote
Jointly published by CEN/CENELEC/ETSI. (04/2015) Draft version available: EN 301 549 V2.1.1 (2018-02) Draft; Pages 146. (02/2018)
DocumentType
Standard
Pages
134
PublisherName
European Telecommunications Standards Institute
Status
Superseded

ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
BS ISO/IEC 19086-1:2016 Information technology. Cloud computing. Service level agreement (SLA) framework Overview and concepts
PREN 17161 : DRAFT 2017 DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
PD ISO/IEC GUIDE 71:2014 Guide for addressing accessibility in standards
TR 103 349 : 1.1.1 HUMAN FACTORS (HF); FUNCTIONAL NEEDS OF PEOPLE WITH COGNITIVE DISABILITIES WHEN USING MOBILE ICT DEVICES FOR AN IMPROVED USER EXPERIENCE IN MOBILE ICT DEVICES
17/30366897 DC : 0 BS EN 17161 - DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
ISO/IEC 19086-1:2016 Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
TR 101 552 : 1.0.0 GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
S.R. CEN/CLC/ETSI TR 101551:2014 GUIDELINES ON THE USE OF ACCESSIBILITY AWARD CRITERIA SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
EG 203 350 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES FOR THE DESIGN OF MOBILE ICT DEVICES AND THEIR RELATED APPLICATIONS FOR PEOPLE WITH COGNITIVE DISABILITIES
TS 119 101 : 1.1.1 ELECTRONIC SIGNATURES AND INFRASTRUCTURES (ESI); POLICY AND SECURITY REQUIREMENTS FOR APPLICATIONS FOR SIGNATURE CREATION AND SIGNATURE VALIDATION
S.R. CEN/CLC/ETSI/TR 101 552:2014 GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
BS ISO 9241-940:2017 Ergonomics of human-system interaction Evaluation of tactile and haptic interactions
TR 101 550 : 1.1.1 DOCUMENTS RELEVANT TO EN 301 549 'ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE'
TR 102 575 : 1.2.1 HUMAN FACTORS (HF); AN IP-BASED TEXT TELEPHONY SOLUTION KNOWN AS 'RELIABLE RTT'
TR 103 225 : 1.1.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); TRANSMISSION QUALITY AND SPEECH INTELLIGIBILITY FOR HEARING IMPAIRED PEOPLE
18/30374552 DC : 0 BS EN 301549 - ACCESSIBILITY REQUIREMENTS FOR ICT PRODUCTS AND SERVICES
ISO 9241-940:2017 Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions
16/30316173 DC : 0 BS ISO/IEC 19086-1 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 1: OVERVIEW AND CONCEPTS
ES 202 975 : 2.1.1 HUMAN FACTORS (HF); REQUIREMENTS FOR RELAY SERVICES
TR 101 551 : 1.1.1 GUIDELINES ON THE USE OF ACCESSIBILITY AWARD CRITERIA SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
TS 119 401 : 2.0.1 ELECTRONIC SIGNATURES AND INFRASTRUCTURES (ESI); GENERAL POLICY REQUIREMENTS FOR TRUST SERVICE PROVIDERS
CEN/CLC Guide 6:2014 Guide for addressing accessibility in standards
S.R. CEN/CLC/ETSI TR 101550:2014 DOCUMENTS RELEVANT TO EN 301 549 'ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE'
EN 319 401 : 2.2.1 ELECTRONIC SIGNATURES AND INFRASTRUCTURES (ESI); GENERAL POLICY REQUIREMENTS FOR TRUST SERVICE PROVIDERS
TR 102 949 : 1.1.1 SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); WIDEBAND AND SUPERWIDEBAND SPEECH TERMINALS; PERCEPTUALLY MOTIVATED PARAMETERS
EG 202 952 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES TO IDENTIFY 'DESIGN FOR ALL' ASPECTS IN ETSI DELIVERABLES
TR 103 335 : 1.1.1 EMERGENCY COMMUNICATIONS (EMTEL); GUIDELINES FOR ALERT MESSAGE CONTENT ACCESSIBILITY
CAN/CSA-ISO/IEC 19086-1:18 Information technology — Cloud computing — Service level agreement (SLA) framework — Part 1: Overview and concepts (Adopted ISO/IEC 19086-1:2016, first edition, 2016-09-15)

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
TS 122 173 : 13.2.0 DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+) (GSM); UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; IP MULTIMEDIA CORE NETWORK SUBSYSTEM (IMS) MULTIMEDIA TELEPHONY SERVICE AND SUPPLEMENTARY SERVICES; STAGE 1 (3GPP TS 22.173 VERSION 14.3.0 RELEASE 14)
ISO 9241-171:2008 Ergonomics of human-system interaction — Part 171: Guidance on software accessibility
EG 201 013 : 1.1.1 HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS
ETS 300 381 : 20001 TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO/IEC 13066-1:2011 Information technology Interoperability with assistive technology (AT) Part 1: Requirements and recommendations for interoperability
TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
ES 200 381-1 : 1.2.1 TELEPHONY FOR HEARING IMPAIRED PEOPLE; INDUCTIVE COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS; PART 1: FIXED-LINE SPEECH TERMINALS
ES 202 975 : 2.1.1 HUMAN FACTORS (HF); REQUIREMENTS FOR RELAY SERVICES
ISO/IEC 40500:2012 Information technology — W3C Web Content Accessibility Guidelines (WCAG) 2.0
ISO 26800:2011 Ergonomics — General approach, principles and concepts
TIA 4965 : 2012(R2017) TELECOMMUNICATIONS TELEPHONE TERMINAL EQUIPMENT RECEIVE VOLUME CONTROL REQUIREMENTS FOR DIGITAL AND ANALOG WIRELINE HANDSET TERMINALS
TR 101 550 : 1.1.1 DOCUMENTS RELEVANT TO EN 301 549 'ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE'
ES 200 381-2 : 1.1.1 TELEPHONY FOR HEARING IMPAIRED PEOPLE; INDUCTIVE COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS; PART 2: CELLULAR SPEECH TERMINALS
TR 101 551 : 1.1.1 GUIDELINES ON THE USE OF ACCESSIBILITY AWARD CRITERIA SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
TIA 1083 : B2015 TELECOMMUNICATIONS COMMUNICATIONS PRODUCTS HANDSET MAGNETIC MEASUREMENT PROCEDURES AND PERFORMANCE REQUIREMENTS
ETS 300 767 : 20001 HUMAN FACTORS (HF); TELEPHONE PREPAYMENT CARDS; TACTILE IDENTIFIER
ISO/IEC 17007:2009 Conformity assessment — Guidance for drafting normative documents suitable for use for conformity assessment
IEEE/ANSI C63.19-2011 REDLINE American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Aids
TS 126 114 : 13.3.0 UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; IP MULTIMEDIA SUBSYSTEM (IMS); MULTIMEDIA TELEPHONY; MEDIA HANDLING AND INTERACTION (3GPP TS 26.114 VERSION 14.7.0 RELEASE 14)

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