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ISO 9241-171:2008

Current

Current

The latest, up-to-date edition.

Ergonomics of human-system interaction — Part 171: Guidance on software accessibility

Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English, French

Published date

10-07-2008

ISO 9241-171:2008 provides ergonomics guidance and specifications for the design of accessible software for use at work, in the home, in education and in public places. It covers issues associated with designing accessible software for people with the widest range of physical, sensory and cognitive abilities, including those who are temporarily disabled, and the elderly. It addresses software considerations for accessibility that complement general design for usability as addressed by ISO 9241-110, ISO 9241-11 to ISO 9241-17, ISO 14915 and ISO 13407.

ISO 9241-171:2008 is applicable to the accessibility of interactive systems. It addresses a wide range of software (e.g. office, Web, learning support and library systems).

It promotes the increased usability of systems for a wider range of users. While it does not cover the behaviour of, or requirements for, assistive technologies (including assistive software), it does address the use of assistive technologies as an integrated component of interactive systems.

It is intended for use by those responsible for the specification, design, development, evaluation and procurement of software platforms and software applications.

DevelopmentNote
Supersedes ISO/DIS 9241-171 and ISO TS 16071. (07/2008)
DocumentType
Standard
Pages
88
PublisherName
International Organization for Standardization
Status
Current
Supersedes

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16/30299868 DC : 0 BS EN ISO 9241-125 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 125: GUIDANCE ON VISUAL PRESENTATION OF INFORMATION
ISO/IEC 24786:2009 Information technology — User interfaces — Accessible user interface for accessibility settings
NF EN ISO 9241-143 : 2012 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 143: FORMS
PD CEN ISO/TR 22411:2011 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities
10/30227733 DC : 0 BS ISO/IEC 29136 - INFORMATION TECHNOLOGY - USER INTERFACES - ACCESSIBILITY OF PERSONAL COMPUTER HARDWARE
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09/30176512 DC : 0 BS EN 62508 - GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
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IEEE 26513-2010 IEEE Standard for Adoption of ISO/IEC 26513:2009 Systems and Software Engineering--Requirements for Testers and Reviewers of Documentation
I.S. EN ISO 9241-920:2016 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 920: GUIDANCE ON TACTILE AND HAPTIC INTERACTIONS (ISO 9241-920:2009)
I.S. EN ISO 9241-143:2012 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 143: FORMS (ISO 9241-143:2012)
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ISO 9241-112:2017 Ergonomics of human-system interaction — Part 112: Principles for the presentation of information
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CSA ISO/IEC 29136:14 (R2019) Information technology - User interfaces - Accessibility of personal computer hardware (Adopted ISO/IEC 29136:2012, first edition, 2012-05-01)
I.S. EN ISO 9241-20:2009 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
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EG 203 350 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES FOR THE DESIGN OF MOBILE ICT DEVICES AND THEIR RELATED APPLICATIONS FOR PEOPLE WITH COGNITIVE DISABILITIES
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I.S. EN 62508:2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
S.R. CEN/CLC/ETSI/TR 101 552:2014 GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
ISO/IEC 19086-1:2016 Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
UNI EN ISO 9241-129 : 2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION
ISO/IEC 26513:2009 Systems and software engineering - Requirements for testers and reviewers of user documentation
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I.S. EN ISO 9241-161:2016 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 161: GUIDANCE ON VISUAL USER-INTERFACE ELEMENTS (ISO 9241-161:2016)
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UNE-EN 60601-1-6:2010 Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
ISO/IEC TS 20071-15:2017 Information technology — User interface component accessibility — Part 15: Guidance on scanning visual information for presentation as text in various modalities
CSA ISO 9241-20 : 2014 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
ISO 14289-1:2014 Document management applications Electronic document file format enhancement for accessibility Part 1: Use of ISO 32000-1 (PDF/UA-1)
TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)
EN ISO 9241-125:2017 Ergonomics of human-system interaction - Part 125: Guidance on visual presentation of information (ISO 9241-125:2017)
ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
EN 301 549 : 1.1.2 ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
ISO/IEC TR 19766:2007 Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities
IEC 60601-1-6:2010+AMD1:2013 CSV Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
BS ISO/IEC 25023:2016 Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Measurement of system and software product quality
BS EN ISO 9241-129:2010 Ergonomics of human-system interaction Guidance on software individualization
NF EN ISO 9241-112 : 2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION
BS EN ISO 9241-20:2009 Ergonomics of human-system interaction Accessibility guidelines for information/communication technology (ICT) equipment and services
DIN EN ISO 9241-161:2016-10 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 161: GUIDANCE ON VISUAL USER-INTERFACE ELEMENTS (ISO 9241-161:2016)
I.S. EN ISO 9241-112:2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION (ISO 9241-112:2017)
14/30296542 DC : 0 BS ISO/IEC/IEEE 23026 - SYSTEMS AND SOFTWARE ENGINEERING - ENGINEERING AND MANAGEMENT OF WEBSITES FOR SYSTEMS, SOFTWARE, AND SERVICES INFORMATION
BS EN ISO 9241-112:2017 Ergonomics of human-system interaction Principles for the presentation of information
BS EN ISO 9241-920:2016 Ergonomics of human-system interaction Guidance on tactile and haptic interactions
BS ISO/IEC 13066-1:2011 Information technology. Interoperability with assistive technology (AT) Requirements and recommendations for interoperability
DIN EN ISO 9241-129:2011-03 Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
BS EN ISO 9241-143:2012 Ergonomics of human-system interaction Forms
09/30186636 DC : 0 BS EN ISO 9241-210 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN PROCESS FOR INTERACTIVE SYSTEMS
DIN EN ISO 9241-112 E : 2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 112: PRINCIPLES FOR THE PRESENTATION OF INFORMATION (ISO 9241-112:2017)
16/30353980 DC : 0 BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS
DIN EN ISO 9241-20:2009-08 Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (ISO 9241-20:2008)
CAN/CSA-ISO/IEC 26514:13 (R2017) Systems and software engineering - Requirements for designers and developers of user documentation (Adopted ISO/IEC 26514:2008, first edition, 2008-06-15)
I.S. EN ISO 9241-960:2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017)
CEN/CLC Guide 6:2014 Guide for addressing accessibility in standards
I.S. EN ISO 9241-125:2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 125: GUIDANCE ON VISUAL PRESENTATION OF INFORMATION (ISO 9241-125:2017)
EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
ISO/IEC 24779-1:2016 Information technology — Cross-jurisdictional and societal aspects of implementation of biometric technologies — Pictograms, icons and symbols for use with biometric systems — Part 1: General principles
ISO/IEC 29136:2012 Information technology User interfaces Accessibility of personal computer hardware
S.R. CEN ISO/TR 22411:2011 ERGONOMICS DATA AND GUIDELINES FOR THE APPLICATION OF ISO/IEC GUIDE 71 TO PRODUCTS AND SERVICES TO ADDRESS THE NEEDS OF OLDER PERSONS AND PERSONS WITH DISABILITIES
ISO/IEC 13066-1:2011 Information technology Interoperability with assistive technology (AT) Part 1: Requirements and recommendations for interoperability
S.R. CEN/CLC/ETSI TR 101550:2014 DOCUMENTS RELEVANT TO EN 301 549 'ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE'
CEN ISO/IEC TR 25060:2017 Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information (ISO/IEC TR 25060:2010)
I.S. EN ISO 9241-151:2008 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES
I.S. EN ISO 9241-129:2010 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION
ISO/TR 22411:2008 Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities
ISO 9241-143:2012 Ergonomics of human-system interaction — Part 143: Forms
ISO 9241-129:2010 Ergonomics of human-system interaction Part 129: Guidance on software individualization
EN ISO 9241-129:2010 Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
EN ISO 9241-920:2016 Ergonomics of human-system interaction - Part 920: Guidance on tactile and haptic interactions (ISO 9241-920:2009)
ONORM EN ISO 9241-20 : 2009 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
EN ISO 9241-161:2016 Ergonomics of human-system interaction - Part 161: Guidance on visual user-interface elements (ISO 9241-161:2016)
BS ISO/IEC/IEEE 23026:2015 Systems and software engineering. Engineering and management of websites for systems, software, and services information
BS ISO/IEC 26513:2009 Systems and software engineering. Requirements for testers and reviewers of user documentation
ISO/IEC 25023:2016 Systems and software engineering — Systems and software Quality Requirements and Evaluation (SQuaRE) — Measurement of system and software product quality
DIN EN ISO 9241-143:2012-06 Ergonomics of human-system interaction - Part 143: Forms (ISO 9241-143:2012)
14/30266735 DC : 0 BS EN ISO 9241-161 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 161: GUIDANCE ON VISUAL USER-INTERFACE ELEMENTS
BS PD ISO/IEC TR 25060 : 2010 SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION
BS ISO 14289-1:2014 Document management applications. Electronic document file format enhancement for accessibility Use of ISO 32000-1 (PDF/UA-1)
ISO/IEC/IEEE 26513:2017 Systems and software engineering — Requirements for testers and reviewers of information for users
I.S. EN 301549:2015 ACCESSIBILITY REQUIREMENTS SUITABLE FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE
ISO/IEC TR 25060:2010 Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information
ISO 9241-125:2017 Ergonomics of human-system interaction — Part 125: Guidance on visual presentation of information
CAN/CSA-ISO/IEC 30113-1:16 Information technology User interface Gesture-based interfaces across devices and methods Part 1: Framework (Adopted ISO/IEC 30113-1:2015, first edition, 2015-04-15)
UNI EN ISO 9241-151 : 2008 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES
CSA ISO/IEC 13066-1:14 (R2019) Information technology - Interoperability with assistive technology (AT) - Part 1: Requirements and recommendations for interoperability (Adopted ISO/IEC 13066-1:2011, first edition, 2011-05-15)
INCITS/ISO/IEC 24756 : 2009(R2014) INFORMATION TECHNOLOGY - FRAMEWORK FOR SPECIFYING A COMMON ACCESS PROFILE (CAP) OF NEEDS AND CAPABILITIES OF USERS, SYSTEMS, AND THEIR ENVIRONMENTS
TR 103 335 : 1.1.1 EMERGENCY COMMUNICATIONS (EMTEL); GUIDELINES FOR ALERT MESSAGE CONTENT ACCESSIBILITY
BS EN ISO 9241-960:2017 Ergonomics of human-system interaction Framework and guidance for gesture interactions
ISO/IEC/IEEE 23026:2015 Systems and software engineering — Engineering and management of websites for systems, software, and services information
ISO 9241-920:2009 Ergonomics of human-system interaction Part 920: Guidance on tactile and haptic interactions
ISO/IEC 11581-10:2010 Information technology — User interface icons — Part 10: Framework and general guidance
15/30273313 DC : 0 BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT
EN 62508 : 2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
CAN/CSA-ISO/IEC 24779-1:18 Information technology — Cross-jurisdictional and societal aspects of implementation of biometric technologies — Pictograms, icons and symbols for use with biometric systems — Part 1: General principles (Adopted ISO/IEC 24779-1:2018, first edition, 2016-04-15)
CAN/CSA-ISO/IEC 19086-1:18 Information technology — Cloud computing — Service level agreement (SLA) framework — Part 1: Overview and concepts (Adopted ISO/IEC 19086-1:2016, first edition, 2016-09-15)
CAN/CSA-ISO/IEC TR 15440:18 Information technology ? Future keyboards and other input devices and entry methods (Adopted ISO/IEC TR 15440:2016, fourth edition, 2016-02-01, corrected version 2016-04-15)
CAN/CSA-ISO/IEC 25023:18 Systems and software engineering ? Systems and software Quality Requirements and Evaluation (SQuaRE) ? Measurement of system and software product quality (Adopted ISO/IEC 25023:2016, first edition, 2016-06-15)

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information
ISO 9241-16:1999 Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct manipulation dialogues
ISO 9241-14:1997 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues
ISO 9241-15:1997 Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues
SA TR ISO/IEC 25060:2019 Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information
ISO/IEC Guide 71:2014 Guide for addressing accessibility in standards
ISO/IEC 11581-1:2000 Information technology User system interfaces and symbols Icon symbols and functions Part 1: Icons General
ISO 10075:1991 Ergonomic principles related to mental work-load General terms and definitions
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 9241-410:2008 Ergonomics of human-system interaction Part 410: Design criteria for physical input devices
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance
ISO 9241-302:2008 Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays
ISO 13406-2:2001 Ergonomic requirements for work with visual displays based on flat panels Part 2: Ergonomic requirements for flat panel displays

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