ETR 029 : 20001
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF) - ACCESS TO TELECOMMUNICATIONS FOR PEOPLE WITH SPECIAL NEEDS - RECOMMENDATIONS FOR IMPROVING & ADAPTING TELECOMMUNICATION TERMINALS & SERVICES FOR PEOPLE WITH IMPAIRMENTS
Hardcopy , PDF
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
Introduction
1 Scope
2 References
3 Impairments and disabilities
3.1 Visual impairment
3.2 Auditory impairment
3.3 Impairment of speech production
3.4 Reading difficulties
3.5 Reduced language comprehension
3.6 Mobility impairment: legs and feet
3.7 Motor impairment in arms and hands, reduced strength
3.8 Impairment of growth
3.9 Intellectual impairment
4 Conclusions and further work
Annex A (Informative): List of proposed recommendations with
references to disabilities
A.1 Access to terminals
A.2 Terminal ergonomics: keys and displays
A.3 Operational procedures and alternative representation
of relevant procedure information
History
Identifies some of the main factors that can inhibit the access to and use of telecommunication services for people with special needs. Also proposes recommendations for changes and improvements in terminals and services to make basic telecommunication services accessible to as many people as possible.
| Committee |
HF 2
|
| DocumentType |
Standard
|
| Pages |
22
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| ES 202 130 : 2.1.2 | HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD |
| I.S. CWA 14170:2004 | SECURITY REQUIREMENTS FOR SIGNATURE CREATION APPLICATIONS |
| ETR 334 : 20001 | HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS |
| EG 202 048 : 1.1.1 | HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS |
| EG 202 191 : 1.1.1 | HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES |
| ETR 068 : 20001 | HUMAN FACTORS (HF) - EUROPEAN STANDARDISATION SITUATION OF TELECOMMUNICATIONS FACILITIES FOR PEOPLE WITH SPECIAL NEEDS |
| ETR 329 : 20001 | HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS) |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.