ETR 297 : 20001
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF)
Hardcopy , PDF
English
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Foreword
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 User requirements for videotelephony
4.1 General requirements
4.2 Usability
5 HF Recommendations of aspects of videotelephone functions
5.1 Call control functions
5.2 Video related functions
5.3 Audio related functions
5.4 Audio and video synchronisation
6 User Procedures
7 Controls and indications
7.1 Feedback
7.2 Indication issues
7.3 Control issues
7.4 Display issues
8 Videotelephony issues pertinent to disabled and elderly
people
Annex A: Pictograms for point-to-point videotelephony
(from ETS 300 375)
History
Human factors aspects of Controls and Indications (C+I) in videotelephony including displays, feedback, tones & pictograms with emphasis on usability.
| Committee |
HF 1
|
| DocumentType |
Standard
|
| Pages |
30
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 643 : 1.0.2 | HUMAN FACTORS (HF); QUALITY OF EXPERIENCE (QOE) REQUIREMENTS FOR REAL-TIME COMMUNICATION SERVICES |
| EG 202 534 : 1.1.3 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| EG 202 132 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES |
| TR 102 274 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| ES 201 275 : 1.1.1 | HUMAN FACTORS (HF) - USER CONTROL PROCEDURES IN BASIC CALL, POINT-TO-POINT CONNECTIONS, FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY |
| TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
| EG 202 670 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS |
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| TR 102 479 : 1.1.1 | TELECOMMUNICATIONS AND INTERNET CONVERGED SERVICES AND PROTOCOLS FOR ADVANCED NETWORKING (TISPAN); REVIEW OF AVAILABLE MATERIAL ON QOS REQUIREMENTS OF MULTIMEDIA SERVICES |
| TR 102 972 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS |
| TR 103 010 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); SYNCHRONIZATION IN IP NETWORKS - METHODS AND USER PERCEPTION |
| TR 102 548 : 1.1.1 | HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS |
| EG 202 487 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH) |
| EG 202 320 : 1.2.1 | HUMAN FACTORS (HF); DUPLEX UNIVERSAL SPEECH AND TEXT (DUST) COMMUNICATIONS |
| ETR 095 : 20001 | HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ETR 187 : 20001 | HUMAN FACTORS (HF); RECOMMENDATION OF CHARACTERISTICS OF TELEPHONE SERVICES TONES WHEN LOCALLY GENERATED IN TELEPHONY TERMINALS |
| ETS 300 145 : 20002 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - AUDIOVISUAL SERVICES - VIDEOTELEPHONE SYSTEMS AND TERMINAL EQUIPMENT OPERATING ON ONE OR TWO 64 KBIT/S CHANNELS |
| ISO/IEC 13714:1995 | Information technology Document processing and related communication User interface to telephone-based services Voice messaging applications |
| IEC 60073:2002 | Basic and safety principles for man-machine interface, marking and identification - Coding principles for indicators and actuators |
| ETR 170 : 20001 | HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES |
| ETS 300 375 : 20001 | HUMAN FACTORS (HF) - PICTOGRAMS FOR POINT-TO-POINT VIDEOTELEPHONY |
| ETS 300 738 : 20001 | HUMAN FACTORS (HF); MINIMUM MAN-MACHINE INTERFACE (MMI) TO PUBLIC NETWORK BASED SUPPLEMENTARY SERVICES |
| ETS 300 264 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - VIDEOTELEPHONY TELESERVICE - SERVICE DESCRIPTION |
| ETR 113 : 20001 | HUMAN FACTORS (HF) - RESULTS OF AN EVALUATION STUDY OF PICTOGRAMS FOR POINT TO POINT VIDEOTELEPHONY |
| ETR 198 : 20001 | HUMAN FACTORS (HF); USER TRIALS OF USER CONTROL PROCEDURES FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY |
| ETR 116 : 20001 | HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN |
| ETR 070 : 20001 | HUMAN FACTORS (HF) - THE MULTIPLE INDEX APPROACH (MIA) - FOR THE EVALUATION OF PICTOGRAMS |
| ETR 096 : 20001 | HUMAN FACTORS (HF) - PHONE BASED INTERFACES (PBI) - HUMAN FACTORS GUIDELINES FOR THE DESIGN OF MINIMUM PHONE BASED USER INTERFACE TO COMPUTER SERVICES |
| ISO 3864:1984 | Safety colours and safety signs |
| ETR 175 : 20001 | HUMAN FACTORS (HF); USER PROCEDURES FOR MULTIPOINT VIDEOTELEPHONY |
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