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ETR 320001 : 20001

Current

Current

The latest, up-to-date edition.

USERS' EXPECTATIONS; VIRTUAL PRIVATE NETWORKS

Available format(s)

Hardcopy , PDF

Language(s)

English

€17.53
Excluding VAT

Foreword
1 Scope
2 References
3 Definitions, symbols and abbreviations
   3.1 Definitions
   3.2 Symbols
   3.3 Abbreviations
4 Types of Information to transmit
   4.1 Voice
   4.2 Facsimile/Fax
   4.3 Data at transmission speed < 64 kbit/s
   4.4 Data at transmission speed < 2 Mbit/s
   4.5 Data at transmission speed > 2 Mbit/s
5 Examples of corporate network schemes
6 Main general user's requirements
   6.1 Cost reduction
   6.2 Service and monitoring improvement
   6.3 Security
7 Basic services
   7.1 Performance
   7.2 Numbering plan
   7.3 VPN Access
   7.4 Access mode
8 Connection Related Selected Supplementary Services
   (ETR 076 [1])
   8.1 Advice of Charge (AOC-D/AOC-S/AOC-E)
   8.2 Accounting Code (ACC)
   8.3 Call Hold (HOLD)
   8.4 Routing
   8.5 Call Forwarding/Transfer (CFB/CFNR/CFU)
   8.6 Calling Line/Name Identity Presentation (CLIP/CNIP)
   8.7 Night Service (NS)
   8.8 Recall (RE)
   8.9 Direct Inward System Access (DISA)
9 Other supplementary services
   9.1 Announcements
   9.2 Voice message Service
   9.3 Voicemail
   9.4 Computer Telephony Integration (CTI)
   9.5 Automatic Call Distribution (ACD)
   9.6 Attendant deflection
   9.7 Paging
   9.8 Cordless terminal
   9.9 Emergency call in
   9.10 Videoconferencing
   9.11 Audioconference
   9.12 Email
10 Network management
   10.1 Performance and quality of service monitoring
   10.2 Alarms and faults reporting
   10.3 Faults management
   10.4 Cost information
   10.5 Configuration
   10.6 Directories
11 Security
Annex A: Organisational Features and Supplementary Services
      A.1 Description of Organisational Features (OF)4)
      A.2 Selected supplementary services
Annex B: Contributors
History

Purpose of this document is to formulate functional requirements and not to elaborate technical specifications.

Committee
USER
DocumentType
Standard
Pages
41
PublisherName
European Telecommunications Standards Institute
Status
Current

EG 201 026-1 : 1.1.1 CORPORATE TELECOMMUNICATION NETWORKS (CN); STANDARDIZATION ANALYSIS; STRATEGY
EG 202 009-3 : 1.3.1 USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA)
ETR 339 : 20001 INTELLIGENT NETWORK (IN); IN INTERCONNECT BUSINESS REQUIREMENTS
EG 201 026-2 : 1.1.1 CORPORATE TELECOMMUNICATION NETWORKS (CN); STANDARDIZATION ANALYSIS; ENHANCED VOICE AND NON-VOICE SERVICES
EG 202 009-2 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS

ETR 076 : 20004 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - STANDARDS GUIDE
ETS 300 056 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALL WAITING (CW) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 237 : 20002 PRIVATE TELECOMMUNICATIONS NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODEL AND INFORMATION FLOWS NAME IDENTIFICATION SUPPLEMENTARY SERVICES
ETS 300 089 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALLING LINE IDENTIFICATION PRESENTATION (CLIP) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 139 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALL HOLD (HOLD) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 284 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - USER-TO-USER SIGNALLING (UUS) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 260 : 20002 PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - CALL TRANSFER SUPPLEMENTARY SERVICE
ETS 300 173 : 20002 PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - IDENTIFICATION SUPPLEMENTARY SERVICES
ETS 300 179 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION DURING THE CALL (AOC-D) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 183 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CONFERENCE CALL ADD ON (CONF) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 180 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION AT THE END OF THE CALL (AOC-E) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 136 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CLOSER USER GROUP (CUG) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 365 : 20002 PRIVATE INTEGRATED SERVICES NETWORK (PISN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - CALL COMPLETION SUPPLEMENTARY SERVICES
ETS 300 178 : 20001 INTEGRATED SERVICES DIGITAL NETWORK ISDN; ADVICE OF CHARGE: CHARGING INFORMATION AT CALL SET-UP TIME (AOC-S) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 199 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING BUSY (CFB) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 128 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); MALICIOUS CALL IDENTIFICATION (MCID) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 200 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING UNCONDITIONAL (CFU) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 256 : 20002 PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - DIVERSION SUPPLEMENTARY SERVICES
ETS 300 202 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL DEFLECTION (CD) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 357 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - COMPLETION OF CALLS TO BUSY SUBSCRIBER (CCBS) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 367 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - EXPLICIT CALL TRANSFER (ECT) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION
ETS 300 220001 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING NO REPLY (CFNR) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION

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