ETR 320001 : 20001
Current
The latest, up-to-date edition.
USERS' EXPECTATIONS; VIRTUAL PRIVATE NETWORKS
Hardcopy , PDF
English
Foreword
1 Scope
2 References
3 Definitions, symbols and abbreviations
3.1 Definitions
3.2 Symbols
3.3 Abbreviations
4 Types of Information to transmit
4.1 Voice
4.2 Facsimile/Fax
4.3 Data at transmission speed < 64 kbit/s
4.4 Data at transmission speed < 2 Mbit/s
4.5 Data at transmission speed > 2 Mbit/s
5 Examples of corporate network schemes
6 Main general user's requirements
6.1 Cost reduction
6.2 Service and monitoring improvement
6.3 Security
7 Basic services
7.1 Performance
7.2 Numbering plan
7.3 VPN Access
7.4 Access mode
8 Connection Related Selected Supplementary Services
(ETR 076 [1])
8.1 Advice of Charge (AOC-D/AOC-S/AOC-E)
8.2 Accounting Code (ACC)
8.3 Call Hold (HOLD)
8.4 Routing
8.5 Call Forwarding/Transfer (CFB/CFNR/CFU)
8.6 Calling Line/Name Identity Presentation (CLIP/CNIP)
8.7 Night Service (NS)
8.8 Recall (RE)
8.9 Direct Inward System Access (DISA)
9 Other supplementary services
9.1 Announcements
9.2 Voice message Service
9.3 Voicemail
9.4 Computer Telephony Integration (CTI)
9.5 Automatic Call Distribution (ACD)
9.6 Attendant deflection
9.7 Paging
9.8 Cordless terminal
9.9 Emergency call in
9.10 Videoconferencing
9.11 Audioconference
9.12 Email
10 Network management
10.1 Performance and quality of service monitoring
10.2 Alarms and faults reporting
10.3 Faults management
10.4 Cost information
10.5 Configuration
10.6 Directories
11 Security
Annex A: Organisational Features and Supplementary Services
A.1 Description of Organisational Features (OF)4)
A.2 Selected supplementary services
Annex B: Contributors
History
Purpose of this document is to formulate functional requirements and not to elaborate technical specifications.
Committee |
USER
|
DocumentType |
Standard
|
Pages |
41
|
PublisherName |
European Telecommunications Standards Institute
|
Status |
Current
|
EG 201 026-1 : 1.1.1 | CORPORATE TELECOMMUNICATION NETWORKS (CN); STANDARDIZATION ANALYSIS; STRATEGY |
EG 202 009-3 : 1.3.1 | USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA) |
ETR 339 : 20001 | INTELLIGENT NETWORK (IN); IN INTERCONNECT BUSINESS REQUIREMENTS |
EG 201 026-2 : 1.1.1 | CORPORATE TELECOMMUNICATION NETWORKS (CN); STANDARDIZATION ANALYSIS; ENHANCED VOICE AND NON-VOICE SERVICES |
EG 202 009-2 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS |
ETR 076 : 20004 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - STANDARDS GUIDE |
ETS 300 056 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALL WAITING (CW) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 237 : 20002 | PRIVATE TELECOMMUNICATIONS NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODEL AND INFORMATION FLOWS NAME IDENTIFICATION SUPPLEMENTARY SERVICES |
ETS 300 089 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALLING LINE IDENTIFICATION PRESENTATION (CLIP) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 139 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CALL HOLD (HOLD) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 284 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - USER-TO-USER SIGNALLING (UUS) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 260 : 20002 | PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - CALL TRANSFER SUPPLEMENTARY SERVICE |
ETS 300 173 : 20002 | PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - IDENTIFICATION SUPPLEMENTARY SERVICES |
ETS 300 179 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION DURING THE CALL (AOC-D) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 183 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CONFERENCE CALL ADD ON (CONF) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 180 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION AT THE END OF THE CALL (AOC-E) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 136 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); CLOSER USER GROUP (CUG) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 365 : 20002 | PRIVATE INTEGRATED SERVICES NETWORK (PISN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - CALL COMPLETION SUPPLEMENTARY SERVICES |
ETS 300 178 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK ISDN; ADVICE OF CHARGE: CHARGING INFORMATION AT CALL SET-UP TIME (AOC-S) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 199 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING BUSY (CFB) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 128 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); MALICIOUS CALL IDENTIFICATION (MCID) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 200 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING UNCONDITIONAL (CFU) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 256 : 20002 | PRIVATE TELECOMMUNICATION NETWORK (PTN) - SPECIFICATION, FUNCTIONAL MODELS AND INFORMATION FLOWS - DIVERSION SUPPLEMENTARY SERVICES |
ETS 300 202 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL DEFLECTION (CD) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 357 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - COMPLETION OF CALLS TO BUSY SUBSCRIBER (CCBS) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 367 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - EXPLICIT CALL TRANSFER (ECT) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
ETS 300 220001 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - CALL FORWARDING NO REPLY (CFNR) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
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