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Information technology - Cloud computing - Service level agreement (SLA) framework - Part 3: Core conformance requirements
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Available format(s): Hardcopy, PDF
Language(s): English
Published date: 10-04-2019
Publisher: Information Technology Industry Council
This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements.
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