ISO/IEC 33020:2015
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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Information technology Process assessment Process measurement framework for assessment of process capability
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
23-11-2019
English
27-02-2015
ISO/IEC 33020:2015 defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.
The process measurement frameworks defined in ISO/IEC 33020:2015 form a structure which
a) facilitates self-assessment,
b) provides a basis for use in process improvement and process quality determination,
c) is applicable across all application domains and sizes of organization,
d) produces a set of process (capability) attribute ratings (process profile), and
e) derives a process capability level.
DevelopmentNote |
Partially supersedes ISO/IEC 15504-2. (03/2015)
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DocumentType |
Standard
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Pages |
18
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PublisherName |
International Organization for Standardization
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Status |
Withdrawn
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SupersededBy | |
Supersedes |
Standards | Relationship |
BS ISO/IEC 33020:2015 | Identical |
GOST R ISO/IEC 33020 : 2017 | Identical |
15/30291709 DC : 0 | BS ISO/IEC 30105-2 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 2: PROCESS ASSESSMENT MODEL |
15/30322573 DC : 0 | BS ISO/IEC 33071 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - AN INTEGRATED PROCESS CAPABILITY ASSESSMENT MODEL FOR ENTERPRISE PROCESSES |
BS ISO/IEC 29110-3-3:2016 | Systems and software engineering. Lifecycle profiles for Very Small Enterprises (VSEs) Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models |
17/30354695 DC | BS ISO 8000-62. Data quality. Part 62. Data quality management: Organizational process maturity assessment: Application of the ISO/IEC 330xx family of standards |
ISO/IEC 30105-3:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM) |
BS ISO/IEC IEEE 24765:2010 | Systems and software engineering. Vocabulary |
14/30229005 DC : 0 | BS ISO/IEC 29169 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - THE APPLICATION OF CONFORMITY ASSESSMENT METHODOLOGY TO THE ASSESSMENT TO PROCESS QUALITY CHARACTERISTICS AND ORGANIZATIONAL MATURITY |
PD ISO/IEC TR 29110-5-2-1:2016 | Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Organizational management guidelines |
BS ISO/IEC 25066:2016 | Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for Usability. Evaluation Report |
PD ISO/IEC TR 29110-3-1:2015 | Systems and software engineering. Lifecycle profiles for Very Small Entities (VSEs) Assessment guide |
ISO/IEC 30105-4:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts |
ISO/IEC TR 29110-3-1:2015 | Systems and software engineering Lifecycle profiles for Very Small Entities (VSEs) Part 3-1: Assessment guide |
ISO/IEC/IEEE 15939:2017 | Systems and software engineering — Measurement process |
18/30354698 DC : DRAFT FEB 2018 | BS ISO 8000-63 - DATA QUALITY - PART 63: DATA QUALITY MANAGEMENT: PROCESS MEASUREMENT |
ISO/IEC 33002:2015 | Information technology Process assessment Requirements for performing process assessment |
15/30312480 DC : 0 | BS ISO/IEC 30105-4 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES - BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 4: TERMS AND CONCEPTS |
BS ISO/IEC 33002:2015 | Information technology. Process assessment. Requirements for performing process assessment |
BS ISO/IEC 30105-5:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Guidelines |
VDI 5702 Blatt 1:2017-04 | Medical device software - Medical SPICE Process assessment model |
ISO/TS 8000-60:2017 | Data quality — Part 60: Data quality management: Overview |
15/30285994 DC : 0 | BS ISO/IEC 30105-1 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES/ BUSINESS PROCESS OUTSOURCING (ITESBPO) LIFECYCLE PROCESSES - PROCESS REFERENCE MODEL (PRM) |
15/30291621 DC : 0 | BS ISO/IEC 30105-3 - INFORMATION TECHNOLOGY - IT ENABLED SERVICES-BUSINESS PROCESS OUTSOURCING (ITES-BPO) LIFECYCLE PROCESSES - PART 3: MEASUREMENT FRAMEWORK AND ORGANIZATIONAL MATURITY MODEL |
ISO/IEC TR 29110-5-2-1:2016 | Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 5-2-1: Organizational management guidelines |
ISO/IEC/IEEE 12207:2017 | Systems and software engineering — Software life cycle processes |
BS ISO/IEC 30105-1:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process reference model (PRM) |
BS ISO/IEC 33071:2016 | Information technology. Process assessment. An integrated process capability assessment model for Enterprise processes |
ISO/IEC TS 33030:2017 | Information technology — Process assessment — An exemplar documented assessment process |
ISO/IEC 29169:2016 | Information technology Process assessment Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity |
ISO/IEC 33063:2015 | Information technology — Process assessment — Process assessment model for software testing |
ISO/IEC 33071:2016 | Information technology — Process assessment — An integrated process capability assessment model for Enterprise processes |
ISO/IEC TS 33073:2017 | Information technology Process assessment Process capability assessment model for quality management |
ISO/IEC TS 33072:2016 | Information technology — Process assessment — Process capability assessment model for information security management |
BS ISO/IEC 30105-4:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Terms and concepts |
PD ISO/IEC TR 33014:2013 | Information technology. Process assessment. Guide for process improvement |
15/30319466 DC : 0 | BS ISO/IEC 29110-3-3 - SOFTWARE ENGINEERING - LIFECYCLE PROFILES FOR VERY SMALL ENTITIES (VSES) - PART 3-3: CERTIFICATION REQUIREMENTS FOR PROCESS CAPABILITY |
BS ISO/IEC 33063:2015 | Information technology. Process assessment. Process assessment model for software testing |
BS ISO/IEC 29169:2016 | Information technology. Process assessment. Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity |
PD ISO/IEC TS 33030:2017 | Information technology. Process assessment. An exemplar documented assessment process |
CAN/CSA-ISO/IEC 33063:16 | Information technology Process assessment Process assessment model for software testing (Adopted ISO/IEC 33063:2015, first edition, 2015-08-15) |
ISO 8000-2:2017 | Data quality Part 2: Vocabulary |
BS ISO/IEC/IEEE 15939:2017 | Systems and software engineering. Measurement process |
ISO/IEC 30105-5:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 5: Guidelines |
ISO/IEC 29110-3-3:2016 | Systems and software engineering Lifecycle profiles for Very Small Enterprises (VSEs) Part 3-3: Certification requirements for conformity assessments of VSE profiles using process assessment and maturity models |
ISO/IEC 30105-1:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) |
ISO/IEC TR 33014:2013 | Information technology Process assessment Guide for process improvement |
BS ISO/IEC 29190:2015 | Information technology. Security techniques. Privacy capability assessment model |
BS ISO/IEC 30105-3:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Measurement framework (MF) and organization maturity model (OMM) |
BS ISO/IEC 30105-2:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM) |
PD ISO/IEC TS 33052:2016 | Information technology. Process reference model (PRM) for information security management |
13/30241122 DC : 0 | BS ISO/IEC 33002 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - REQUIREMENTS FOR PERFORMING PROCESS ASSESSMENT |
PD ISO/IEC TS 33072:2016 | Information technology. Process assessment. Process capability assessment model for information security management |
14/30259865 DC : 0 | BS ISO/IEC 33063 - INFORMATION TECHNOLOGY - PROCESS ASSESSMENT - PROCESS ASSESSMENT MODEL FOR SOFTWARE TESTING |
ISO/IEC 29190:2015 | Information technology Security techniques Privacy capability assessment model |
ISO/IEC 30105-2:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) |
ISO/IEC TS 33052:2016 | Information technology — Process reference model (PRM) for information security management |
ISO/IEC/IEEE 24765:2017 | Systems and software engineering — Vocabulary |
CAN/CSA-ISO/IEC 30105-2:18 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) (Adopted ISO/IEC 30105-2:2016, first edition, 2016-11-15) |
CAN/CSA-ISO/IEC 25066:18 | Systems and software engineering ? Systems and software Quality Requirements and Evaluation (SQuaRE) ? Common Industry Format (CIF) for Usability ? Evaluation Report (Adopted ISO/IEC 25066:2016, first edition, 2016-06-15) |
CAN/CSA-ISO/IEC 30105-5:18 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 5: Guidelines (Adopted ISO/IEC 30105-5:2016, first edition, 2016-11-15) |
CAN/CSA-ISO/IEC 30105-4:18 | Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 4: Terms and concepts (Adopted ISO/IEC 30105-4:2016, first edition, 2016-11-15) |
CAN/CSA-ISO/IEC TS 33072:18 | Information technology ? Process assessment ? Process capability assessment model for information security management (Adopted ISO/IEC TS 33072:2016, first edition, 2016-07-15, corrected version 2016-09-01) |
CAN/CSA-ISO/IEC TS 33052:18 | Information technology ? Process reference model (PRM) for information security management (Adopted ISO/IEC TS 33052:2016, first edition, 2016-06-15) |
CAN/CSA-ISO/IEC TR 29110-5-2-1:18 | Systems and software engineering — Lifecycle profiles for Very Small Entities (VSEs) — Part 5-2-1: Organizational management guidelines (Adopted ISO/IEC TR 29110-5-2-1:2016, first edition, 2016-06-15) |
CAN/CSA-ISO/IEC 29169:18 | Information technology ? Process assessment ? Application of conformity assessment methodology to the assessment to process quality characteristics and organizational maturity (Adopted ISO/IEC 29169:2016, first edition, 2016-04-01) |
CAN/CSA-ISO/IEC 30105-3:18 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 3: Measurement framework (MF) and organization maturity model (OMM) (Adopted ISO/IEC 30105-3:2016, first edition, 2016-11-15) |
CAN/CSA-ISO/IEC 30105-1:18 | Information technology — IT Enabled Services- Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 1: Process reference model (PRM) (Adopted ISO/IEC 30105-1:2016, first edition, 2016-11-15) |
ISO/IEC 33001:2015 | Information technology Process assessment Concepts and terminology |
ISO/IEC 33003:2015 | Information technology Process assessment Requirements for process measurement frameworks |
ISO/IEC 33002:2015 | Information technology Process assessment Requirements for performing process assessment |
ISO/IEC 33004:2015 | Information technology Process assessment Requirements for process reference, process assessment and maturity models |
ISO/IEC 15939:2007 | Systems and software engineering Measurement process |
AS ISO/IEC/IEEE 12207:2019 | Systems and software engineering - Software life cycle processes |
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