ISO/IEC Guide 14:2018
Current
The latest, up-to-date edition.
Products and related services — Information for consumers
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
English
28-03-2018
Important note : Users cannot be edited or removed once added to your Multi user PDF.
ISO/IEC Guide 14:2018 provides guidance on the provision of information concerning products and their related services intended for consumers. It outlines general principles and recommendations for content, methods, formats and designs enabling consumers to compare and choose consumer products and their related services prior to purchase.
| Committee |
ISO/COPOLCO
|
| DocumentType |
Guide
|
| Pages |
14
|
| PublisherName |
International Organization for Standardization
|
| Status |
Current
|
| Supersedes |
| CEI EN IEC 60335-1:2024 | Household and similar electrical appliances - Safety - Part 1: General requirements |
| IEC GUIDE 109:2012 | Environmental aspects - Inclusion in electrotechnical product standards |
| ISO/IEC Guide 76:2008 | Development of service standards Recommendations for addressing consumer issues |
| ISO/IEC 16480:2015 | Information technology Automatic identification and data capture techniques Reading and display of ORM by mobile devices |
| ISO/IEC 18004:2015 | Information technology — Automatic identification and data capture techniques — QR Code bar code symbology specification |
| ISO 3864-2:2016 | Graphical symbols — Safety colours and safety signs — Part 2: Design principles for product safety labels |
| ISO 26000:2010 | Guidance on social responsibility |
| ISO/IEC Guide 41:2003 | Packaging Recommendations for addressing consumer needs |
| ISO 10008:2013 | Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions |
| ISO/IEC Guide 51:2014 | Safety aspects — Guidelines for their inclusion in standards |
| ISO/IEC Guide 50:2014 | Safety aspects — Guidelines for child safety in standards and other specifications |
| ISO/IEC Guide 37:2012 | Instructions for use of products by consumers |
| ISO 10002:2014 | Quality management Customer satisfaction Guidelines for complaints handling in organizations |
| ISO 28219:2017 | Packaging — Labelling and direct product marking with linear bar code and two-dimensional symbols |
| ISO 7001:2007 | Graphical symbols — Public information symbols |
| ISO 10393:2013 | Consumer product recall — Guidelines for suppliers |
| IEC 60300-1:2014 | Dependability management - Part 1: Guidance for management and application |
| ISO 14020:2000 | Environmental labels and declarations — General principles |
| ISO/TR 13329:2012 | Nanomaterials — Preparation of material safety data sheet (MSDS) |
| ISO 3864-1:2011 | Graphical symbols Safety colours and safety signs Part 1: Design principles for safety signs and safety markings |
| ISO/IEC Guide 71:2014 | Guide for addressing accessibility in standards |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO 10377:2013 | Consumer product safety — Guidelines for suppliers |
| ISO/TR 22411:2008 | Ergonomics data and guidelines for the application of ISO/IEC Guide 71 to products and services to address the needs of older persons and persons with disabilities |
| ISO 7000:2014 | Graphical symbols for use on equipment Registered symbols |
| ISO/IEC Guide 74:2004 | Graphical symbols — Technical guidelines for the consideration of consumers' needs |
| IEC 82079-1:2012 | Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements |
| ISO Guide 64:2008 | Guide for addressing environmental issues in product standards |
| ISO 22742:2010 | Packaging — Linear bar code and two-dimensional symbols for product packaging |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.