• ISO/IEC Guide 14:2003

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    Purchase information on goods and services intended for consumers

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  21-09-2018

    Language(s):  English, French

    Published date:  13-05-2003

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO/IEC Guide 14:2003 is applicable to the provision of information concerning products and services before purchase. It outlines general principles and recommendations for contents, methods, formats and design such that the information will enable consumers to compare and choose products or services. Furthermore, ISO/IEC Guide 14:2003 recommends general rules for the creation and implementation of purchase information systems and purchase information bodies.

    It is addressed to the following: committees preparing standards for consumer products or services; product designers, manufacturers, technical writers or others engaged in the work of drafting such information, and, in particular, those who are members of purchase information bodies; other bodies such as enforcement agencies or consumer ombudsmen.

    ISO/IEC Guide 14:2003 does not deal with conformity assessment or instructions for use. It does not give detailed guidance on information that is provided verbally or electronically.

    General Product Information - (Show below) - (Hide below)

    Document Type Guide
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    I.S. CWA 14842-1:2003 ELECTRONIC COMMERCE - SHOP PRESENTATION AND TRANSACTIONS - PART 1: REGULATORY AND SELF-REGULATORY REQUIREMENTS
    BS EN 82079-1:2012 Preparation of instructions for use. Structuring, content and presentation General principles and detailed requirements
    12/30239859 DC : 0 ISO 10377 - CONSUMER PRODUCT SAFETY - GUIDELINES FOR SUPPLIERS
    97/720419 DC : DRAFT DEC 1997 PREN 1009-3 - FEEDING, CRUSHING, MILLING, SIZING AND SORTING MACHINES FOR MECHANICAL PROCESSING OF MINERALS AND SIMILAR SOLID MATERIALS - SAFETY - PART 3: CRUSHING AND MILLING MACHINERY
    I.S. EN ISO 14021:2016 ENVIRONMENTAL LABELS AND DECLARATIONS - SELF-DECLARED ENVIRONMENTAL CLAIMS (TYPE 2 ENVIRONMENTAL LABELLING) (ISO 14021:2016)
    CEN Guide 12:2006 Child safety - Guidance for its inclusion in standards
    EN 60335-1:2012/A13:2017 HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS (IEC 60335-1:2010, MODIFIED)
    DIN 820-12:2014-06 STANDARDIZATION - PART 12: GUIDELINES FOR THE INCLUSION OF SAFETY ASPECTS IN STANDARDS (ISO/IEC GUIDE 51:2014)
    BS EN 14225-1:2017 Diving suits Wet suits. Requirements and test methods
    17/30359001 DC : 0 BS ISO/IEC GUIDE 63 - GUIDE TO THE DEVELOPMENT AND INCLUSION OF ASPECTS OF SAFETY IN INTERNATIONAL STANDARDS FOR MEDICAL DEVICES
    PD ISO/TR 21245-1:2016 Railway applications. Rail project planning process Stakeholders and their needs/interests
    PD ISO/IEC GUIDE 37:2012 Instructions for use of products by consumers
    ISO 3864-2:2016 Graphical symbols — Safety colours and safety signs — Part 2: Design principles for product safety labels
    13/30240399 DC : 0 ISO/IEC GUIDE 51 - SAFETY ASPECTS - GUIDELINES FOR THEIR INCLUSION IN STANDARDS
    I.S. CEN GUIDE 12:2006 CHILD SAFETY GUIDANCE FOR ITS INCLUSION IN STANDARDS
    ISO/IEC Guide 37:2012 Instructions for use of products by consumers
    BS EN 62079:2001 Preparation of instructions. Structuring, content and presentation
    ISO/IEC Guide 41:2003 Packaging Recommendations for addressing consumer needs
    CEN/CENELEC GUIDE 14 : 2009 CHILD SAFETY - GUIDANCE FOR ITS INCLUSION IN STANDARDS
    ISO 10377:2013 Consumer product safety — Guidelines for suppliers
    EN 14225-1:2017 Diving suits - Part 1: Wet suits - Requirements and test methods
    I.S. EN 13138-2:2014 BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 2: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE HELD
    14/30296544 DC : 0 BS ISO/IEC GUIDE 50 - SAFETY ASPECTS - GUIDELINES FOR CHILD SAFETY IN STANDARDS AND OTHER SPECIFICATIONS
    IEC TS 62950:2017 Household and similar electrical appliances - Specifying smart capabilities of appliances and devices - General aspects
    97/720418 DC : DRAFT DEC 1997 EN 1009-2 - FEEDING, CRUSHING, MILLING, SIZING AND SORTING MACHINES FOR MECHANICAL PROCESSING OF MINERALS AND SIMILAR SOLID MATERIALS - SAFETY - PART 2: FEEDING MACHINERY
    CSA PLUS 14021 : 2008 ENVIRONMENTAL CLAIMS: A GUIDE FOR INDUSTRY AND ADVERTISERS
    NFS 52 910 : 1998 TABLES DE TENNIS DE TABLE - EXIGENCES DE SECURITE ET METHODES D'ESSAIS
    I.S. EN 60335-1:2012 HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS
    ISO/IEC Guide 51:2014 Safety aspects Guidelines for their inclusion in standards
    BS EN 60335-1 : 2012 HOUSEHOLD AND SIMILAR ELECTRICAL APPLIANCES - SAFETY - PART 1: GENERAL REQUIREMENTS (IEC 60335-1:2010, MODIFIED)
    ISO 10393:2013 Consumer product recall Guidelines for suppliers
    EN ISO 14021:2016 Environmental labels and declarations - Self-declared environmental claims (Type II environmental labelling) (ISO 14021:2016)
    ISO 14021:2016 Environmental labels and declarations — Self-declared environmental claims (Type II environmental labelling)
    ISO/IEC Guide 50:2014 Safety aspects — Guidelines for child safety in standards and other specifications
    ISO/IEC Guide 76:2008 Development of service standards Recommendations for addressing consumer issues
    I.S. EN 14225-1:2017 DIVING SUITS - PART 1: WET SUITS - REQUIREMENTS AND TEST METHODS
    UNE-EN ISO 14021:2017 Environmental labels and declarations - Self-declared environmental claims (Type II environmental labelling) (ISO 14021:2016)
    UNE-EN 13138-2:2015 Buoyant aids for swimming instruction - Part 2: Safety requirements and test methods for buoyant aids to be held
    CSA C22.2 No. 60335-1:2011 SAFETY OF HOUSEHOLD AND SIMILAR APPLIANCES - PART 1: GENERAL REQUIREMENTS
    CAN/CSA-C22.2 NO. 60335-1:11 (R2016) Safety of household and similar appliances - Part 1: General requirements (Tri-national standard, with NMX-J-521/1-ANCE and UL 60335-1)
    UL 60335-1:6ED 2016-10 Standard for Safety of Household and Similar Appliances, Part 1: General Requirements
    14/30293494 DC : 0 BS EN 14225-1 - DIVING SUITS - PART 1: WET SUITS - REQUIREMENTS AND TEST METHODS
    12/30254414 DC : 0 BS EN 13138-2 - BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 2: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE HELD
    PD ISO/IEC GUIDE 50:2014 Safety aspects. Guidelines for child safety in standards and other specifications
    06/30148739 DC : DRAFT APR 2006 EN 13138-2 - BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 2: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE HELD
    PREN 14225-1 : DRAFT 2014 DIVING SUITS - PART 1: WET SUITS - REQUIREMENTS AND TEST METHODS
    I.S. EN 82079-1:2012 PREPARATION OF INSTRUCTIONS FOR USE - STRUCTURING, CONTENT AND PRESENTATION - PART 1: GENERAL PRINCIPLES AND DETAILED REQUIREMENTS (IEC 82079-1:2012 (EQV))
    97/720420 DC : DRAFT DEC 1997 EN 1009-4 - FEEDING, CRUSHING, MILLING, SIZING AND SORTING MACHINES FOR MECHANICAL PROCESSING OF MINERALS AND SIMILAR SOLID MATERIALS - SAFETY - PART 4: SIZING AND SORTING MACHINERY
    IEC TR 61592:2003 Household electrical appliances - Guidelines for consumer panel testing
    16/30298078 DC : 0 BS EN 82079-1 ED 2.0 - PREPARATION OF INSTRUCTIONS FOR USE - STRUCTURING, CONTENT AND PRESENTATION - PART 1: GENERAL PRINCIPLES AND DETAILED REQUIREMENTS
    BS EN 13138-2:2014 Buoyant aids for swimming instruction Safety requirements and test methods for buoyant aids to be held
    IEC 62079:2001 Preparation of instructions - Structuring, content and presentation
    EN 82079-1:2012 Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements
    BS EN ISO 14021:2016 Environmental labels and declarations. Self-declared environmental claims (Type II environmental labelling)
    DIN 820-120:2012-09 STANDARDIZATION - PART 120: GUIDELINES FOR THE INCLUSION OF SAFETY ASPECTS IN STANDARDS (ISO/IEC GUIDE 51:1999)
    CEN/CLC Guide 11:2012 Product information relevant to consumers - Guidelines for standard developers
    PD ISO/IEC GUIDE 51:2014 Safety aspects. Guidelines for their inclusion in standards
    93/703129 DC : 0 FEEDING, CRUSHING, MILLING, SIZING AND SORTING MACHINES FOR MECHANICAL PROCESSING OF MINERALS AND SIMILAR SOLID MATERIALS - SAFETY REQUIREMENTS
    PREN 13138-2 : DRAFT 2012 BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 2: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE HELD
    09/30176666 DC : 0 BS EN 62079 - PREPARATION OF INSTRUCTIONS FOR USE - STRUCTURING, CONTENT AND PRESENTATION
    06/30148736 DC : 0 EN 13138-1 - BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 1: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE WORN
    CEI EN 82079-1 : 2013 PREPARATION OF INSTRUCTIONS FOR USE - STRUCTURING, CONTENT AND PRESENTATION - PART 1: GENERAL PRINCIPLES AND DETAILED REQUIREMENTS
    UNE-EN 82079-1:2015 Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements
    DIN EN 13138-2:2015-02 Buoyant aids for swimming instruction - Part 2: Safety requirements and test methods for buoyant aids to be held
    IEC 82079-1:2012 Preparation of instructions for use - Structuring, content and presentation - Part 1: General principles and detailed requirements
    UNI EN 13138-2 : 2015 BUOYANT AIDS FOR SWIMMING INSTRUCTION - PART 2: SAFETY REQUIREMENTS AND TEST METHODS FOR BUOYANT AIDS TO BE HELD
    EN 62079:2001 Preparation of instructions - Structuring, content and presentation
    EN 13138-2:2014 Buoyant aids for swimming instruction - Part 2: Safety requirements and test methods for buoyant aids to be held
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