PD ISO/IEC TR 20000-12:2016
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Information technology. Service management Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC®
Hardcopy , PDF
02-11-2021
English
31-10-2016
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Use of ISO/IEC 20000-1:2011 and CMMI-SVC
5 Correlation of CMMI-SVC to ISO/IEC 20000-1:2011
Annex A (informative) - Correlation of ISO/IEC 20000-1:2011
to CMMI-SVC - Terms and definitions
Annex B (informative) - Summary correlation of ISO/IEC 20000-1:2011
to CMMI-SVC
Bibliography
Gives guidance on the relationship between ISO/IEC 20000-1:2011 and CMMI-SVC V1.3 (through Maturity Level 3).
| Committee |
IST/60/2
|
| DocumentType |
Standard
|
| Pages |
44
|
| PublisherName |
British Standards Institution
|
| Status |
Withdrawn
|
| Standards | Relationship |
| ISO/IEC TR 20000-12:2016 | Identical |
| ISO/IEC TR 20000-5:2013 | Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO 31000:2009 | Risk management Principles and guidelines |
| ISO/IEC TR 20000-9:2015 | Information technology Service management Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services |
| ISO/IEC TR 20000-4:2010 | Information technology Service management Part 4: Process reference model |
| ISO/IEC 21827:2008 | Information technology Security techniques Systems Security Engineering Capability Maturity Model (SSE-CMM) |
| ISO/IEC 20000-1:2011 | Information technology Service management Part 1: Service management system requirements |
| ISO/IEC 20000-2:2012 | Information technology Service management Part 2: Guidance on the application of service management systems |
| ISO/IEC 20000-3:2012 | Information technology Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO/IEC TR 20000-11:2015 | Information technology Service management Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL |
| ISO/IEC 27013:2015 | Information technology Security techniques Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| ISO/IEC 27000:2016 | Information technology Security techniques Information security management systems Overview and vocabulary |
| ISO/IEC TR 20000-10:2015 | Information technology Service management Part 10: Concepts and terminology |
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