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PREN 50518-3 : DRAFT 2009

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

MONITORING AND ALARM RECEIVING CENTRE - PART 3: PROCEDURES AND REQUIREMENTS FOR OPERATION

Superseded date

01-03-2011

Superseded by

EN 50518-3:2013

Published date

12-01-2013

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Introduction
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
  3.1 Terms and definitions
  3.2 Abbreviations
4 Staffing
  4.1 General
  4.2 Security screening and vetting
  4.3 Training
  4.4 Smoking
5 Operating procedures
  5.1 General
  5.2 Testing
  5.3 Entry to and exit from the ARC
  5.4 Database management
  5.5 Business continuity and emergencies
  5.6 Records
  5.7 Evacuation procedures
  5.8 Signal handling
6 Audit
7 Complaints procedure
8 Data
  8.1 General
  8.2 Client data
  8.3 Data storage
  8.4 Data erasure
  8.5 Logs
Bibliography

Describes the minimum procedures and requirements for the operation of an ARC.

Committee
TC 79
DocumentType
Draft
PublisherName
Comite Europeen de Normalisation
Status
Superseded
SupersededBy

Standards Relationship
09/30183531 DC : 0 Identical
NEN EN 50518-3 : 2013 Identical
DIN EN 50518-3 : 2014 Identical
NF EN 50518-3 : 2014 Identical
VDE 0830-5-6-3 : 2014 Identical

10/30227151 DC : 0 BS EN 50131-9: 2010 - ALARM SYSTEMS - INTRUSION AND HOLD-UP SYSTEMS - PART 9: ALARM VERIFICATION - METHODS AND PRINCIPLES
VDI 4705:2013-05 Lifts - Emergency alarm management
PREN 50131-9 : DRAFT 2010 ALARM SYSTEMS - INTRUSION AND HOLD UP SYSTEMS - PART 9: ALARM VERIFICATION - METHODS AND PRINCIPLES
BS 7499:2013 Static site guarding and mobile patrol service. Code of practice

EN 15602:2008 Security service providers - Terminology
EN 50518-1:2013 MONITORING AND ALARM RECEIVING CENTRE - PART 1: LOCATION AND CONSTRUCTION REQUIREMENTS
EN 45011 : 1998 GENERAL REQUIREMENTS FOR BODIES OPERATING PRODUCT CERTIFICATION SYSTEMS
PREN 50518-2 : DRAFT 2008 MONITORING AND ALARM RECEIVING CENTRE - PART 2: REQUIREMENTS FOR TECHNICAL FACILITIES
ISO/IEC 17020:2012 Conformity assessment — Requirements for the operation of various types of bodies performing inspection
ISO/IEC Guide 65:1996 General requirements for bodies operating product certification systems
EN ISO/IEC 17020:2012 Conformity assessment - Requirements for the operation of various types of bodies performing inspection (ISO/IEC 17020:2012)

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