TR 102 182 : 1.1.1
Current
The latest, up-to-date edition.
EMERGENCY COMMUNICATIONS (EMTEL); REQUIREMENTS FOR COMMUNICATIONS FROM AUTHORITIES/ORGANISATIONS TO THE CITIZENS DURING EMERGENCIES
Hardcopy , PDF
English
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Nature of communications from authorities to citizens
5 Objectives and guidelines for an emergency notification service
5.1 Service objectives
5.2 Service features
6 Methods of communicating from authority to citizen
6.1 Use of the media (Broadcast Television and Radio)
6.2 Siren systems
6.3 Emergency Telephone Alert System (ETAS)
6.4 Use of mobile devices
6.5 Amateur radio
6.6 Web notification
6.7 email notification
7 Requirements versus technologies
Annex A: Challenges associated with authority to citizen
communication
A.1 Need for clear statutory responsibilities
A.2 Transient population
A.3 Business/Retail population
A.4 Night hours
A.5 Transport or site based incidents
A.6 Privacy and data protection issues
A.7 Service availability
A.8 Information to the citizens
A.9 Media plan for major incidents
Annex B: Bibliography
History
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