TR 102 854 : 1.1.1
Current
The latest, up-to-date edition.
USER GROUP; THE ASSESSMENT OF THE OVERALL QUALITY OF SERVICES (QOS) AS PERCEIVED BY THE USERS; REVIEW OF PRACTICAL EXAMPLES OF SERVICE QOS ASSESSMENTS
Hardcopy , PDF
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions, symbols and abbreviations
4 Overall organization of the QoS information
5 Representation of the results within each CRS
6 Representation of the QoS results for the various
CRS of a particular service
Annex A - Bibliography
History
Specifies in EG 202 843 can be implemented using QoS assessments from different sources resulting of various surveys among end-users to compare the QoS of services provided by different Service Providers (SP).
| Committee |
USER
|
| DocumentType |
Standard
|
| Pages |
49
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| EG 202 934 : 1.1.2 | USER GROUP; THE ASSESSMENT OF THE OVERALL QUALITY OF SERVICES (QOS) AS PERCEIVED BY THE USERS; DEFINITION OF QOS INDEXES FOR ALL THE CUSTOMER RELATIONSHIP STAGES |
| EG 202 934 : 1.1.2 | USER GROUP; THE ASSESSMENT OF THE OVERALL QUALITY OF SERVICES (QOS) AS PERCEIVED BY THE USERS; DEFINITION OF QOS INDEXES FOR ALL THE CUSTOMER RELATIONSHIP STAGES |
| ES 202 765-4 : 1.2.1 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS AND NETWORK PERFORMANCE METRICS AND MEASUREMENT METHODS; PART 4: INDICATORS FOR SUPERVISION OF MULTIPLAY SERVICES |
| EG 202 843 : 1.2.1 | USER GROUP; QUALITY OF ICT SERVICES; DEFINITIONS AND METHODS FOR ASSESSING THE QOS PARAMETERS OF THE CUSTOMER RELATIONSHIP STAGES OTHER THAN UTILIZATION |
| EG 202 009-1 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS |
| TS 102 852 : 1.1.2 | USER GROUP; QUALITY OF ICT SERVICES; ASSESSMENT PROCESS OF THE QOS PARAMETERS OF THE CUSTOMER RELATIONSHIP STAGES |
| ES 202 765-2 : 1.2.1 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS AND NETWORK PERFORMANCE METRICS AND MEASUREMENT METHODS; PART 2: TRANSMISSION QUALITY INDICATOR COMBINING VOICE QUALITY METRICS |
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