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TR 103 125 : 1.1.1

Current

Current

The latest, up-to-date edition.

CLOUD; SLAS FOR CLOUD SERVICES

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

12-01-2013

€17.53
Excluding VAT

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Abbreviations
4 Background
5 Quality of Service (QoS)
6 Cloud Services Market
7 QoS Assessment
8 SLA Template
9 Discussion and Conclusion
History

Provides previous work on SLAs including ETSI guides from TC USER and contributions from EuroCIO, etc. and to derive potential requirements for cloud specific SLA standards.

Committee
CLOUD
DocumentType
Standard
Pages
14
PublisherName
European Telecommunications Standards Institute
Status
Current

ETR 003 : 20002 NETWORK ASPECTS (NA); GENERAL ASPECTS OF QUALITY OF SERVICE
TR 102 997 : 1.1.1 CLOUD; INITIAL ANALYSIS OF STANDARDIZATION REQUIREMENTS FOR CLOUD SERVICES
EG 202 009-3 : 1.3.1 USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA)
EG 202 009-1 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS
EG 202 009-2 : 1.3.1 USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS

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