UNE-EN ISO 9000:2015

This International Standard describes the fundamental concepts, principles and vocabulary of quality management, and defines related terms, which are universally applicable to the following:

¾ðorganizations seeking sustained success through the implementation of quality and other management systems;

¾ðcustomers seeking confidence in organization s ability to provide satisfactory products;

¾ðorganizations seeking confidence in their supply chain that their product requirements will be met;

¾ðthose interested parties seeking to improve communication through a common understanding of the terminology used in quality management;

¾ðorganizations performing conformity assessments against the requirements of ISO 9001;

¾ðthose providing training in quality management;

¾ðdevelopers of related standards.