UNI CEI ISO/IEC 20000-1:2020
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Information technology - Service management - Part 1: Service management system requirements
Superseded date
28-10-2024
Superseded by
Published date
13-02-2020
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This document specifies requirements for an organization to establish, implement, maintain and continually improve a service management system (SMS).
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO/IEC 20000-1:2018 | Identical |
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