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14/30273523 DC : 0

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

BS EN ISO 9001 - QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS

Available format(s)

Hardcopy , PDF

Superseded date

30-09-2015

Superseded by

BS EN ISO 9001:2015

Language(s)

English

€56.09
Excluding VAT

Foreword
Introduction
0.1 General
0.2 The ISO standards for quality management
0.4 Plan-Do-Check-Act cycle
0.5 'Risk-based thinking'
0.6 Compatibility with other management system standards
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning for the quality management system
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (informative) - Clarification of new structure,
        terminology and concepts
Annex B (informative) - Quality management principles
Annex C (informative) - The ISO 10000 portfolio of quality
        management standards
Bibliography

BS EN ISO 9001.

Committee
QS/1
DocumentType
Draft
Pages
54
PublisherName
British Standards Institution
Status
Superseded
SupersededBy

ISO 10001:2007 Quality management Customer satisfaction Guidelines for codes of conduct for organizations
ISO 19011:2011 Guidelines for auditing management systems
ISO 10015:1999 Quality management Guidelines for training
ISO/TR 10017:2003 Guidance on statistical techniques for ISO 9001:2000
IEC 61160:2005 Design review
ISO 10019:2005 Guidelines for the selection of quality management system consultants and use of their services
ISO 10004:2012 Quality management Customer satisfaction Guidelines for monitoring and measuring
ISO 10014:2006 Quality management Guidelines for realizing financial and economic benefits
ISO 10005:2005 Quality management systems Guidelines for quality plans
ISO 10008:2013 Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
ISO 10003:2007 Quality management Customer satisfaction Guidelines for dispute resolution external to organizations
ISO 10006:2003 Quality management systems Guidelines for quality management in projects
ISO 10018:2012 Quality management Guidelines on people involvement and competence
ISO 10002:2014 Quality management Customer satisfaction Guidelines for complaints handling in organizations
ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
ISO/TR 10013:2001 Guidelines for quality management system documentation
IEC 60300-1:2014 Dependability management - Part 1: Guidance for management and application
ISO 14001:2015 Environmental management systems — Requirements with guidance for use
ISO 10012:2003 Measurement management systems — Requirements for measurement processes and measuring equipment
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
ISO/IEC 90003:2014 Software engineering Guidelines for the application of ISO 9001:2008 to computer software
ISO 10007:2017 Quality management — Guidelines for configuration management

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