CSA ISO 9241-20 : 2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES
Hardcopy , PDF
30-07-2021
French, English
01-01-2014
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Application
5 Accessibility
6 Recommendations related to managing development
7 Recommendations related to user characteristics
8 Recommendations related to task characteristics
9 Recommendations related to equipment and service
characteristics
10 Recommendations related to environmental characteristics
Annex A (informative) - Overview of the ISO 9241 series
Annex B (informative) - Sample checklist for assessing
applicability and conformance of ICT equipment
and services
Annex C (informative) - User needs
Bibliography
Describes guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments.
| Committee |
TC 159
|
| DocumentType |
Revision
|
| Pages |
65
|
| ProductNote |
THIS STANDARD REFERS TO JIS X 8341-1:2004,DIN TR 124
|
| PublisherName |
Canadian Standards Association
|
| Status |
Superseded
|
| SupersededBy |
| Standards | Relationship |
| ISO 9241-20:2008 | Identical |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ISO 9241-171:2008 | Ergonomics of human-system interaction — Part 171: Guidance on software accessibility |
| ISO 9241-5:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 5: Workstation layout and postural requirements |
| ISO 9241-17:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 17: Form filling dialogues |
| ISO 9241-110:2006 | Ergonomics of human-system interaction Part 110: Dialogue principles |
| ISO 9241-12:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 12: Presentation of information |
| ISO 9241-151:2008 | Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces |
| ISO 9241-16:1999 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 16: Direct manipulation dialogues |
| EG 202 116 : 1.2.2 | HUMAN FACTORS (HF); GUIDELINES FOR ICT PRODUCTS AND SERVICES; "DESIGN FOR ALL" |
| ISO 9241-14:1997 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 14: Menu dialogues |
| ISO 9241-15:1997 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 15: Command dialogues |
| ISO/IEC Guide 71:2014 | Guide for addressing accessibility in standards |
| ISO 9241-300:2008 | Ergonomics of human-system interaction — Part 300: Introduction to electronic visual display requirements |
| ISO 13407:1999 | Human-centred design processes for interactive systems |
| ISO 9241-410:2008 | Ergonomics of human-system interaction Part 410: Design criteria for physical input devices |
| ISO 9241-13:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance |
| ISO 9241-302:2008 | Ergonomics of human-system interaction — Part 302: Terminology for electronic visual displays |
| ISO/TR 16982:2002 | Ergonomics of human-system interaction Usability methods supporting human-centred design |
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