CSA ISO TR 10014 : 0
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
GUIDELINES FOR MANAGING THE ECONOMICS OF QUALITY
Hardcopy , PDF
01-11-2006
English
1 Scope
2 Normative reference
3 Definitions
4 Primary purpose of an organization
5 Managing the economics of quality
6 Identify/review processes
7 Organization's view
7.1 Identify process activities
7.2 Monitor costs
7.3 Produce process cost report
8 Customers' views
8.1 Identify factors affecting customer satisfaction
8.2 Monitor customer satisfaction
8.3 Produce customer satisfaction report
9 Manage the improvements
9.1 Management review
9.2 Identify opportunities
9.3 Conduct cost/benefit analysis
9.4 Plan and implement improvement
Annex A (informative) Bibliography
Supplies guidance on how to achieve economic benefits from the application of quality management. Not for use in contractual situations nor as a subject for third-party audits.
| DocumentType |
Standard
|
| Pages |
22
|
| PublisherName |
Canadian Standards Association
|
| Status |
Withdrawn
|
| Standards | Relationship |
| ISO/TR 10014:1998 | Identical |
| IEC 60300-3-3:2017 | Dependability management - Part 3-3: Application guide - Life cycle costing |
| ISO 8402:1994 | Quality management and quality assurance — Vocabulary |
| ISO 9000-1:1994 | Quality management and quality assurance standards — Part 1: Guidelines for selection and use |
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