CSA ISO TR 10014 : 0
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
GUIDELINES FOR MANAGING THE ECONOMICS OF QUALITY
Hardcopy , PDF
01-11-2006
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
1 Scope
2 Normative reference
3 Definitions
4 Primary purpose of an organization
5 Managing the economics of quality
6 Identify/review processes
7 Organization's view
7.1 Identify process activities
7.2 Monitor costs
7.3 Produce process cost report
8 Customers' views
8.1 Identify factors affecting customer satisfaction
8.2 Monitor customer satisfaction
8.3 Produce customer satisfaction report
9 Manage the improvements
9.1 Management review
9.2 Identify opportunities
9.3 Conduct cost/benefit analysis
9.4 Plan and implement improvement
Annex A (informative) Bibliography
Supplies guidance on how to achieve economic benefits from the application of quality management. Not for use in contractual situations nor as a subject for third-party audits.
| DocumentType |
Standard
|
| Pages |
22
|
| PublisherName |
Canadian Standards Association
|
| Status |
Superseded
|
| Standards | Relationship |
| ISO/TR 10014:1998 | Identical |
| IEC 60300-3-3:2017 | Dependability management - Part 3-3: Application guide - Life cycle costing |
| ISO 8402:1994 | Quality management and quality assurance — Vocabulary |
| ISO 9000-1:1994 | Quality management and quality assurance standards — Part 1: Guidelines for selection and use |
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