EG 202 249 : 1.1.1

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
   3.1 Definitions
   3.2 Abbreviations
4 Background
   4.1 The Universal Communications Identifier (UCI)
   4.2 The Personal User Agent (PUA)
   4.3 The Service Agent (SA)
   4.4 The UCI in operation
5 Generic UCI guidelines
   5.1 Usability
   5.2 Visibility of system state
   5.3 Match between a UCI system and the real world
   5.4 User control and freedom
   5.5 Consistency and standards
   5.6 Error prevention and handling
   5.7 Flexibility and efficiency of use
   5.8 Minimalist design
   5.9 User support
   5.10 Memorability
   5.11 Accessibility
6 Presentation of the UCI elements
   6.1 Background
   6.2 The UCI system
   6.3 The effect of terminal and connection technology
7 Management of the PUA profile
   7.1 Introduction
   7.2 PUA profile
   7.3 Rules
   7.4 Objects and settings
   7.5 User roles
   7.6 Interaction with other systems
   7.7 Change of PUA provider
   7.8 Tools
   7.9 PUA profiles and the UCI additional information field
   7.10 Services and terminals
8 Address book management
   8.1 The function of the address book
   8.2 Content of the address book
   8.3 Operations on address books
   8.4 Presentation of UCI in non-electronic form
9 Log management
10 Privacy
   10.1 The user requirement
   10.2 The role of the UCI in customizing privacy
   10.3 Two approaches to control of privacy
   10.4 A privacy model
   10.5 Achieving a desired privacy level
   10.6 Forwarding (UCIs being passed to a third party)
   10.7 Feedback of privacy information to the enquirer
   10.8 UCI searches by "unknown" enquirers
   10.9 Withholding a UCI
   10.10 Differing privacy requirements with different roles
11 Security
   11.1 Security and UCI
   11.2 Security mechanisms
   11.3 Security of communication sessions
   11.4 Security of PUA management
12 Communications session control
   12.1 Void
   12.2 Single PUA
   12.3 More than one PUA
13 Other issues
   13.1 Internationalization
   13.2 Accessibility
   13.3 Charging and Billing
Annex A (informative): Summary of guidelines
      A.1 Generic Guidelines
      A.2 Guidelines relating to presentation of the UCI
      A.3 Guidelines relating to management of the PUA
      A.4 Guidelines relating to address book provision
      A.5 Guidelines relating to communication logs
      A.6 Guidelines relating to privacy
      A.7 Guidelines relating to security
      A.8 Guidelines relating to communications session control
      A.9 Guidelines relating to other issues
Annex B (informative): Generic user requirements for communications
        systems
      B.1 Notes relating to the user requirements
      B.2 The user requirements
Annex C (informative): UCI objects
      C.1 Introduction
      C.2 Scope
      C.3 Object attributes and operations
      C.4 Objects
Annex D (informative): Bibliography
History

Contains usability guidelines relating to the development and implementation of UCI systems.