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EN 17007:2017

Current

Current

The latest, up-to-date edition.

Maintenance process and associated indicators

Published date

18-10-2017

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This European Standard provides a generic description of the maintenance process. It specifies the characteristics of all the processes, parts of maintenance process, and establishes a maintenance model to gives guidelines for defining indicators.This European Standard is applicable to all organizations (company, institution, agency, etc.) in charge of maintaining physical assets. Therefore, it has been established without a particular organization in mind and does not aim to propose one. This description could be adapted based on the type and size of organization chosen to perform the maintenance, the complexity of the systems maintained and the scope of the external contracted services.The purpose of the breakdown into processes and the representation of their inter-relationships is to help maintenance personnel, and particularly management at different levels, to:-clearly identify the actions to be taken in order to meet the overall objectives set by Management in terms of maintenance;-delegate responsibilities that ensure the realization of the actions with the required performance levels;-for each process, clearly determine:a)the necessary inputs and their origin;b)the required results and their intended uses;-monitor and quantitatively assess the performance obtained at various levels of the breakdown into processes;-improve the collection and the distribution of data.This standard does not cover software maintenance itself, but applies to items containing software.

Committee
CEN/TC 319
DevelopmentNote
Supersedes PREN 17007. (10/2017)
DocumentType
Standard
PublisherName
Comite Europeen de Normalisation
Status
Current

Standards Relationship
NF EN 17007 : 2017 Identical
NS EN 17007 : 2017 Identical
ONORM EN 17007 : 2017 Identical
SN EN 17007 : 2018 Identical
DIN EN 17007:2016-07 (Draft) Identical
I.S. EN 17007:2017 Identical
BS EN 17007:2017 Identical
NEN EN 17007 : 2017 Identical
UNI EN 17007:2018 Identical
SS-EN 17007:2017 Identical
PN EN 17007 : 2018 Identical
UNE-EN 17007:2018 Identical
DIN EN 17007:2017-12 Identical

EN 16646:2014 Maintenance - Maintenance within physical asset management
EN 60300-3-14:2004 Dependability management - Part 3-14: Application guide - Maintenance and maintenance support
EN 15341:2007 Maintenance - Maintenance Key Performance Indicators
EN 15628:2014 Maintenance - Qualification of maintenance personnel
ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)

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