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EN ISO 9241-11:1998

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability (ISO 9241-11:1998)

Superseded date

30-05-2018

Superseded by

EN ISO 9241-11:2018

Published date

15-03-1998

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Foreword
Introduction
1 Scope
2 Normative reference
3 Definitions
4 Rationale and benefits
5 Specifying and measuring the usability of products
6 Specification and evaluation of usability during design
7 Specifying and measuring a work system in use
Annex A (informative) Example of how to specify the context
        of use
Annex B (informative) Examples of usability measures
Annex C (informative) Example of a usability requirements
        specification
Annex D (informative) Relationship to other International
        Standards
Annex E (informative) Bibliography

Specifies usability and explains how to identify necessary information for taking into account when defining or evaluating usability of a visual display terminal in terms of measures of user performance and satisfaction. Gives guidance on describing the context of use of the product (hardware, software or service) and the relevant measures of usability in an explicit way.

Committee
CEN/TC 122
DocumentType
Standard
PublisherName
Comite Europeen de Normalisation
Status
Superseded
SupersededBy

I.S. CWA 14842-1:2003 ELECTRONIC COMMERCE - SHOP PRESENTATION AND TRANSACTIONS - PART 1: REGULATORY AND SELF-REGULATORY REQUIREMENTS
I.S. EN ISO 9241-12:1999 ERGONOMIC REQUIREMENTS FOR OFFICE WORK WITH VISUAL DISPLAY TERMINALS (VDTS) - PART 12: PRESENTATION OF INFORMATION
PREN 17161 : DRAFT 2017 DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
DIN EN 894-4:2010-11 Safety of machinery - Ergonomics requirements for the design of displays and control actuators - Part 4: Location and arrangement of displays and control actuators
I.S. EN 62366-1:2015/AC:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES
02/565096 DC : DRAFT DEC 2002 BS ISO 10075-3 - ERGONOMIC PRINCIPLES RELATED TO MENTAL WORKLOAD - PART 3: PRINCIPLES AND REQUIREMENTS CONCERNING METHODS FOR MEASURING AND ASSESSING MENTAL WORKLOAD
UNI CEN/TS 15945 : 2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
BS EN 60601-1-6 : 2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
17/30366897 DC : 0 BS EN 17161 - DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
BS EN ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Design principles and framework
BS EN 13861:2011 Safety of machinery. Guidance for the application of ergonomics standards in the design of machinery
I.S. EN 62366-1:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES
I.S. EN 13861:2011 SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY
VDI 3633 Blatt 11:2009-10 Simulation of systems in logistics, materials handling and production - Simulation and visualization
VDI/VDE 3850 Blatt 1:2014-04 Development of usable user interfaces for technical plants - Concepts, principles and fundamental recommendations
BS EN 894-4:2010 Safety of machinery. Ergonomics requirements for design of displays and control actuators Location and arrangement of displays and control actuators
NF EN 894-4 : 2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
04/30109749 DC : DRAFT JUL 2004 ISO 9355-4 - ERGONOMIC REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
I.S. EN 16710-2:2016 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
DIN EN 13861:2012-01 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
EN 62366-1:2015/AC:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES (IEC 62366-1:2015)
UNI EN 13861 : 2011 SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY
EN 894-4:2010 Safety of machinery - Ergonomics requirements for the design of displays and control actuators - Part 4: Location and arrangement of displays and control actuators
14/30293469 DC : 0 BS EN 16710 - ERGONOMICS - A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
04/19985587 DC : 0 BS EN 894-4 - SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
I.S. EN 894-4:2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
S.R. CEN TS 15945:2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework
EN 13861:2011 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
EN 16710-2:2016 Ergonomics methods - Part 2: A methodology for work analysis to support design
EN ISO 14915-1:2002 Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework (ISO 14915-1:2002)
EN ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information (ISO 9241-12:1998)
DIN SPEC 33440:2013-05 ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY
UNE-CEN/TS 15945:2012 EX Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging
UNI EN 894-4 : 2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
DD CEN/TS 15945:2011 Packaging. Ease of opening. Criteria and test methods for evaluating consumer packaging
BS EN 62366-1:2015 Medical devices Application of usability engineering to medical devices
BS EN 16710-2:2016 Ergonomics methods A methodology for work analysis to support design
DIN EN 16710-2:2016-10 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
BS EN ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Form-filling dialogues
CEN/TS 15945:2011 Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging

ISO/IEC 14598-1:1999 Information technology Software product evaluation Part 1: General overview
ISO/IEC 9126:1991 Software enginnering Product quality
ISO 6385:2016 Ergonomics principles in the design of work systems
ISO 13407:1999 Human-centred design processes for interactive systems
ISO 9000-3:1997 Quality management and quality assurance standards Part 3: Guidelines for the application of ISO 9001:1994 to the development, supply, installation and maintenance of computer software

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