I.S. CWA 14842-1:2003
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
ELECTRONIC COMMERCE - SHOP PRESENTATION AND TRANSACTIONS - PART 1: REGULATORY AND SELF-REGULATORY REQUIREMENTS
Hardcopy , PDF
19-10-2007
English
28-11-2003
Introduction
1 Scope
2 Terms and definitions
3 Criteria for Information Phase
3.1 Information presentation
3.2 Supplier identification
3.3 Price information
3.4 Offer
3.5 Information on the selection and order procedure
4 Criteria for Pre-Contractual Phase
4.1 Purchaser's status
4.2 Place of jurisdiction
4.3 Applicable law
4.4 Accessibility
5 Criteria for Contract Formation
5.1 Scope
5.2 Unfair terms
5.3 Amendments
5.4 Input errors
5.5 Conditions of sale - Inclusion and content
5.6 Form of contract
5.7 Registration
5.8 Programming
5.9 Contract declaration
5.10 Acceptance of contract
6 Criteria for Processing Phase
6.1 Delivery
6.2 Payment
6.3 Right of withdrawal
7 Criteria for Implementation Phase
7.1 Consumer service
7.2 Out-of-court dispute settlement
7.3 Warranty
7.4 Guarantee
8 Common Trust Features in all Phases
8.1 Data protection
8.2 Intellectual property rights
8.3 Fair trading
Annex A (normative) Self-declaration
Annex B (informative) List of EU regulations concerning
online commerce
Annex C (informative) List of guidelines and trust initiatives
Annex D (informative) List of abbreviations
Bibliography
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.