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  • EN ISO 9241-11:1998

    View superseded by
    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
    View superseded by

    Ergonomic requirements for office work with visual display terminals (VDTs) - Part 11: Guidance on usability (ISO 9241-11:1998)

    Available format(s): 

    Superseded date:  30-05-2018

    Language(s): 

    Published date:  15-03-1998

    Publisher:  Comite Europeen de Normalisation

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative reference
    3 Definitions
    4 Rationale and benefits
    5 Specifying and measuring the usability of products
    6 Specification and evaluation of usability during design
    7 Specifying and measuring a work system in use
    Annex A (informative) Example of how to specify the context
            of use
    Annex B (informative) Examples of usability measures
    Annex C (informative) Example of a usability requirements
            specification
    Annex D (informative) Relationship to other International
            Standards
    Annex E (informative) Bibliography

    Abstract - (Show below) - (Hide below)

    Specifies usability and explains how to identify necessary information for taking into account when defining or evaluating usability of a visual display terminal in terms of measures of user performance and satisfaction. Gives guidance on describing the context of use of the product (hardware, software or service) and the relevant measures of usability in an explicit way.

    General Product Information - (Show below) - (Hide below)

    Committee CEN/TC 122
    Document Type Standard
    Publisher Comite Europeen de Normalisation
    Status Superseded
    Superseded By

    Standards Referenced By This Book - (Show below) - (Hide below)

    I.S. CWA 14842-1:2003 ELECTRONIC COMMERCE - SHOP PRESENTATION AND TRANSACTIONS - PART 1: REGULATORY AND SELF-REGULATORY REQUIREMENTS
    I.S. EN ISO 9241-12:1999 ERGONOMIC REQUIREMENTS FOR OFFICE WORK WITH VISUAL DISPLAY TERMINALS (VDTS) - PART 12: PRESENTATION OF INFORMATION
    PREN 17161 : DRAFT 2017 DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
    DIN EN 894-4:2010-11 Safety of machinery - Ergonomics requirements for the design of displays and control actuators - Part 4: Location and arrangement of displays and control actuators
    I.S. EN 62366-1:2015&AC:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES
    02/565096 DC : DRAFT DEC 2002 BS ISO 10075-3 - ERGONOMIC PRINCIPLES RELATED TO MENTAL WORKLOAD - PART 3: PRINCIPLES AND REQUIREMENTS CONCERNING METHODS FOR MEASURING AND ASSESSING MENTAL WORKLOAD
    UNI CEN/TS 15945 : 2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
    BS EN 60601-1-6 : 2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
    17/30366897 DC : 0 BS EN 17161 - DESIGN FOR ALL - ACCESSIBILITY FOLLOWING A DESIGN FOR ALL APPROACH IN PRODUCTS, GOODS AND SERVICES - EXTENDING THE RANGE OF USERS
    BS EN ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Design principles and framework
    BS EN 13861:2011 Safety of machinery. Guidance for the application of ergonomics standards in the design of machinery
    DIN EN 16710-2 E : 2016 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    I.S. EN 62366-1:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES
    I.S. EN 13861:2011 SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY
    VDI 3633 Blatt 11:2009-10 Simulation of systems in logistics, materials handling and production - Simulation and visualization
    VDI/VDE 3850 Blatt 1:2014-04 Development of usable user interfaces for technical plants - Concepts, principles and fundamental recommendations
    BS EN 894-4:2010 Safety of machinery. Ergonomics requirements for design of displays and control actuators Location and arrangement of displays and control actuators
    NF EN 894-4 : 2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    04/30109749 DC : DRAFT JUL 2004 ISO 9355-4 - ERGONOMIC REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    DIN EN 894-4 E : 2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    I.S. EN 16710-2:2016 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    DIN EN 13861:2012-01 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
    EN 62366-1:2015/AC:2015 MEDICAL DEVICES - PART 1: APPLICATION OF USABILITY ENGINEERING TO MEDICAL DEVICES (IEC 62366-1:2015)
    UNI EN 13861 : 2011 SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY
    EN 894-4:2010 Safety of machinery - Ergonomics requirements for the design of displays and control actuators - Part 4: Location and arrangement of displays and control actuators
    14/30293469 DC : 0 BS EN 16710 - ERGONOMICS - A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    04/19985587 DC : 0 BS EN 894-4 - SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    DIN SPEC 33440:2013-05 ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY
    I.S. EN 894-4:2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
    S.R. CEN TS 15945:2011 PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING
    ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework
    EN 13861:2011 Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery
    EN 16710-2:2016 Ergonomics methods - Part 2: A methodology for work analysis to support design
    EN ISO 14915-1:2002 Software ergonomics for multimedia user interfaces - Part 1: Design principles and framework (ISO 14915-1:2002)
    EN ISO 9241-12:1998 Ergonomic requirements for office work with visual display terminals (VDTs) - Part 12: Presentation of information (ISO 9241-12:1998)
    DIN SPEC 33440:2013-05 ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY
    UNE-CEN/TS 15945:2012 EX Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging
    UNI EN 894-4 : 2010 SAFETY OF MACHINERY - ERGONOMICS REQUIREMENTS FOR THE DESIGN OF DISPLAYS AND CONTROL ACTUATORS - PART 4: LOCATION AND ARRANGEMENT OF DISPLAYS AND CONTROL ACTUATORS
    DD CEN/TS 15945:2011 Packaging. Ease of opening. Criteria and test methods for evaluating consumer packaging
    BS EN 62366-1:2015 Medical devices Application of usability engineering to medical devices
    BS EN 16710-2:2016 Ergonomics methods A methodology for work analysis to support design
    DIN EN 16710-2:2016-10 ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN
    BS EN ISO 9241-17:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Form-filling dialogues
    CEN/TS 15945:2011 Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO/IEC 14598-1:1999 Information technology Software product evaluation Part 1: General overview
    ISO/IEC 9126:1991 Software enginnering Product quality
    ISO 6385:2016 Ergonomics principles in the design of work systems
    ISO 13407:1999 Human-centred design processes for interactive systems
    ISO 9000-3:1997 Quality management and quality assurance standards Part 3: Guidelines for the application of ISO 9001:1994 to the development, supply, installation and maintenance of computer software
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