GR 1175 CORE : ISSUE 1

Preface
1 Introduction
      1.1 Structure and Use of This Document
      1.2 Reasons for Reissue
      1.3 Requirements Terminology
      1.4 Requirement Labeling Conventions
2 Directory Assistance (DA) Service (FSD 75-01-0100)
      2.1 Service Description
      2.2 User Perspective
      2.3 Feature Requirements
      2.4 Requirements Record
      2.5 Feature Flow Diagram
3 Customer Name and Address (CNA) (FSD 75-01-0200)
      3.1 Service Description
      3.2 User Perspective
      3.3 Feature Requirements
      3.4 Requirements Record
      3.5 Feature Flow Diagram
4 Address Provisioning Service (APS) (FSD 75-01-0300)
      4.1 Service Description
      4.2 User Perspective
      4.3 Feature Requirements
      4.4 Requirements Record
      4.5 Feature Flow Diagram
5 Name and Telephone Number Provision Service (NTS) (FSD 75-01-0400)
      5.1 Service Description
      5.2 User Perspective
      5.3 Feature Requirements
      5.4 Requirements Record
      5.5 Feature Flow Diagram
6 Zip Code Provision Service (FSD 75-01-0500)
      6.1 Service Description
      6.2 User Perspective
      6.3 Feature Requirements
      6.4 Requirements Record
      6.5 Feature Flow Diagram
7 Direct Customer Access Service (FSD 75-01-0600)
      7.1 Service Description
      7.2 User Perspective
      7.3 Feature Requirements
      7.4 Requirements Record
      7.5 Feature Flow Diagram
8 Area Code Service (FSD 75-01-0700)
      8.1 Service Description
      8.2 User Perspective
      8.3 Feature Requirements
      8.4 Requirements Record
      8.5 Feature Flow Diagram
9 Nonpublished Number Callback (NPNC) Service (FSD 75-01-0800)
      9.1 Service Description
      9.2 User Perspective
      9.3 Feature Requirements
      9.4 Requirements Record
      9.5 Feature Flow Diagram
10 Area Business Listing (ABL) (FSD 75-01-0900)
      10.1 Service Description
      10.2 User Perspective
      10.3 Feature Requirements
      10.4 Requirements Record
      10.5 Feature Flow Diagram
References
Glossary
List of Figures
Figure 2-1 Announcement Selection
Figure 2-2 Example of a VDT Screen After a Residence Search
Figure 2-3 Example of a VDT Screen After a Business Search
Figure 2-4 Example of a VDT Screen After a Government Search
Figure 2-5 Example of a VDT Screen After an Announcement
Figure 2-6 Directory Assistance Calling Flow Diagram (Sheet 1 of 3)
Figure 2-6 Directory Assistance Calling Flow Diagram (Sheet 2 of 3)
Figure 2-6 Directory Assistance Calling Flow Diagram (Sheet 3 of 3)
Figure 3-1 7 Digit (DISPLAY TELNO)
Figure 3-2 10 Digit (DISPLAY TELNO)
Figure 3-3 Announce Individual (DISPLAY NAME)
Figure 3-4 Announce Organization (DISPLAY NAME)
Figure 3-5 Repeat Individual (DISPLAY NAME)
Figure 3-6 Repeat Organization (DISPLAY NAME)
Figure 3-7 Spell Individual (DISPLAY NAME)
Figure 3-8 Spell Organization (DISPLAY NAME)
Figure 3-9 Announcement Address (DISPLAY NAME)
Figure 3-10 Repeat Address (DISPLAY ADDRESS)
Figure 3-11 Spell Address (DISPLAY ADDRESS)
Figure 3-12 City, State, Zip (DISPLAY ADDRESS)
Figure 3-13 "Text" ("Text")
Figure 3-14 CNA Flow Diagram (Sheet 1 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 2 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 3 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 4 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 5 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 6 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 7 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 8 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 9 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 10 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 11 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 12 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 13 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 14 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 15 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 16 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 17 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 18 of 19)
Figure 3-14 CNA Flow Diagram (Sheet 19 of 19)
Figure 4-1 Address Provision Flow Diagram
Figure 5-1 Name and Telephone Number Provision Flow Diagram
Figure 6-1 Zip Code Provision Flow Diagram
Figure 7-1 Direct Customer Access Flow Diagram
Figure 8-1 Area Code Service Flow Diagram
Figure 9-1 NPNC Service Flow Diagram
Figure 10-1 ABL Service Flow Diagram
List of Tables
Table 2-1 Announcement Message Types
Table 3-1 Example Internal Databases
Table 3-2 Listing Announcement Processing - Example 1
Table 3-3 Listing Announcement Processing - Example 2
Table 3-4 Abbreviations
Table 7-1 Customer Activity Data