• There are no items in your cart

ISO/IEC 13714:1995

Current

Current

The latest, up-to-date edition.

Information technology Document processing and related communication User interface to telephone-based services Voice messaging applications

Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Language(s)

English

Published date

02-02-1995

€185.00
Excluding VAT

Will provide users of voice messaging systems with a consistent mode of interaction in a way that is independent of the underlying system implementations. The interface is based on a set of design guidelines defined in annex A. The interface supports the ability of all users described in the user-system model to access the features of voice messaging systems. In the call answering application, the interface allows callers to leave messages from all types of telephones. In the voice mail application, the interface allows subscribers to send and receive voice messages and to manage stored data.

DocumentType
Standard
Pages
60
PublisherName
International Organization for Standardization
Status
Current

I.S. EN ISO 9241-154:2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
UNI EN ISO 9241-154 : 2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS
ES 201 125 : 1.1.1 HUMAN FACTORS (HF); UNIVERSAL PERSONAL TELECOMMUNICATIONS (UPT); SPECIFICATION OF THE MINIMUM MAN-MACHINE INTERFACE (MMI) FOR PHASE 1 UPT
BS EN ISO 9241-154:2013 Ergonomics of human-system interaction Interactive voice response (IVR) applications
ETR 297 : 20001 HUMAN FACTORS (HF)
DIN EN ISO 9241-154:2013-05 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
TR 101 041-2 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN HARMONIZATION OF NETWORK GENERATED TONES; LISTING AND ANALYSIS OF EUROPEAN WORLD AND STANDARDIZED TONES
ISO 9241-154:2013 Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
EN ISO 9241-154:2013 Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013)

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.