ISO/IEC 13714:1995
Current
The latest, up-to-date edition.
Information technology — Document processing and related communication — User interface to telephone-based services — Voice messaging applications
Hardcopy , PDF
English
02-02-1995
Will provide users of voice messaging systems with a consistent mode of interaction in a way that is independent of the underlying system implementations. The interface is based on a set of design guidelines defined in annex A. The interface supports the ability of all users described in the user-system model to access the features of voice messaging systems. In the call answering application, the interface allows callers to leave messages from all types of telephones. In the voice mail application, the interface allows subscribers to send and receive voice messages and to manage stored data.
| Committee |
ISO/IEC JTC 1
|
| DocumentType |
Standard
|
| Pages |
60
|
| PublisherName |
International Organization for Standardization
|
| Status |
Current
|
| Standards | Relationship |
| BS ISO/IEC 13714:1995 | Identical |
| INCITS/ISO/IEC 13714 : 1995 : R2000 | Identical |
| INCITS/ISO/IEC 13714 : 1995 : R2006 | Identical |
| I.S. EN ISO 9241-154:2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| BS EN ISO 9241-154:2013 | Ergonomics of human-system interaction Interactive voice response (IVR) applications |
| ETSI ETR 297 ed.1 (1996-07) | Human Factors (HF); Human Factors in Videotelephony |
| DIN EN ISO 9241-154:2013-05 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| ISO 9241-154:2013 | Ergonomics of human-system interaction — Part 154: Interactive voice response (IVR) applications |
| EN ISO 9241-154:2013 | Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) |
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