PD ISO/IEC TR 20000-9:2015
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Information technology. Service management Guidance on the application of ISO/IEC 20000-1 to cloud services
Hardcopy , PDF
02-11-2021
English
31-03-2015
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Applying ISO/IEC 20000-1 to cloud services
5 Scenarios
Bibliography
Gives guidance on the use of ISO/IEC 20000-1:2011 for service providers delivering cloud services.
| Committee |
IST/60/2
|
| DocumentType |
Standard
|
| Pages |
40
|
| PublisherName |
British Standards Institution
|
| Status |
Withdrawn
|
| Standards | Relationship |
| ISO/IEC TR 20000-9:2015 | Identical |
| ISO/IEC TR 20000-5:2013 | Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO/IEC 27018:2014 | Information technology Security techniques Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors |
| ISO/IEC TR 20000-4:2010 | Information technology Service management Part 4: Process reference model |
| ISO/IEC 20000-1:2011 | Information technology Service management Part 1: Service management system requirements |
| ISO/IEC 20000-2:2012 | Information technology Service management Part 2: Guidance on the application of service management systems |
| ISO/IEC 20000-3:2012 | Information technology Service management Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
| ISO/IEC 27013:2015 | Information technology Security techniques Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
| ISO/IEC TR 20000-10:2015 | Information technology Service management Part 10: Concepts and terminology |
| ISO/IEC 17789:2014 | Information technology — Cloud computing — Reference architecture |
| ISO/IEC 17788:2014 | Information technology — Cloud computing — Overview and vocabulary |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.