PD ISO/IEC TS 25011:2017
Current
The latest, up-to-date edition.
Information technology. Systems and software Quality Requirements and Evaluation (SQuaRE). Service quality models
Hardcopy , PDF
English
31-12-2017
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conformance
5 Quality models framework
Annex A (informative) - Context of using the model
and different IT service types
Annex B (informative) - IT service quality life cycle
Annex C (informative) - Comparison with the quality
models in ISO/IEC 25010 and ISO/
IEC 25012
Annex D (informative) - Definitions of the quality in
use characteristics and sub-characteristics from
ISO/IEC 25010
Annex E (informative) - Feedback on this document
Bibliography
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