TR 102 274 : 1.1.2
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
Hardcopy , PDF
English
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Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Purpose and context of report
4.1 Real-time person-to-person communication services and
issues
4.2 Background work
4.3 Scope of the guidelines
4.4 Relationship with other standards' work
5 Guidelines
5.1 Real-time text
5.2 Audio telephony and audio conferencing
5.3 Avatar telephony
5.4 Videoconferencing
5.5 Multimedia conferencing
6 Conclusions and recommendations for future work
6.1 Guideline approach
6.2 Interest for potential guideline users
6.3 Enhancement of the guideline set
6.4 Enhancement of the guideline presentation
6.5 Requirement for tutorial support
7 Proforma copyright release text block
Annex A: Review of previous work
A.1 Guideline methodology
A.2 Test methodology
Annex B: Guideline user requirements
B.1 Results of guideline user interviews
Annex C: Overview of intermediate guidelines
C.1 Purpose
C.2 Format
Annex D: Derivation of general guidelines from intermediate
guidelines
D.1 Summary of derivation process
Annex E: Bibliography
History
Contains initial human factors guidelines developed from the EC IST-1999-11577 project Eye-2-Eye [1]. The guidelines are primarily generated from the empirical results of the Eye-2-Eye project that mainly address business use of communication services.
| Committee |
HF
|
| DocumentType |
Standard
|
| Pages |
50
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 643 : 1.0.2 | HUMAN FACTORS (HF); QUALITY OF EXPERIENCE (QOE) REQUIREMENTS FOR REAL-TIME COMMUNICATION SERVICES |
| EG 202 534 : 1.1.3 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| SR 002 564 : 2.0.0 | APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH |
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| TR 102 479 : 1.1.1 | TELECOMMUNICATIONS AND INTERNET CONVERGED SERVICES AND PROTOCOLS FOR ADVANCED NETWORKING (TISPAN); REVIEW OF AVAILABLE MATERIAL ON QOS REQUIREMENTS OF MULTIMEDIA SERVICES |
| TR 103 272 : 1.1.1 | SATELLITE EARTH STATIONS AND SYSTEMS (SES); HYBRID FSS SATELLITE/TERRESTRIAL NETWORK ARCHITECTURE FOR HIGH SPEED BROADBAND ACCESS |
| ETR 160 : 20001 | HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS |
| EG 201 472 : 1.1.1 | HUMAN FACTORS (HF); USABILITY EVALUATION FOR THE DESIGN OF TELECOMMUNICATION SYSTEMS, SERVICES AND TERMINALS |
| ETR 333 : 20002 | HUMAN FACTORS (HF) - TEXT TELEPHONY - BASIC USER REQUIREMENTS AND RECOMMENDATIONS |
| ETR 297 : 20001 | HUMAN FACTORS (HF) |
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