EG 202 048 : 1.1.1
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS
Hardcopy , PDF
English
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 An introduction to the Human Factors guidelines for multimodal
symbols
5 Human Factors guidelines for multimodal symbols
5.1 Guidelines for unimodal symbols
5.1.1 Vision
5.1.1.1 Visual symbols, icons and pictograms:
introduction
5.1.1.2 Visual symbols, icons and pictograms:
guidelines
5.1.2 Audition
5.1.2.1 Auditive symbols, icons and pictograms:
introduction
5.1.2.2 Auditive symbols, icons and pictograms:
guidelines
5.1.3 Haptics
5.1.3.1 Haptic symbols, icons and pictograms:
introduction
5.1.3.2 Haptic symbols, icons and pictograms:
guidelines
5.1.4 Olfaction
5.1.4.1 Olfactory symbols, icons and pictograms:
introduction
5.1.4.2 Olfactory symbols, icons and pictograms:
guidelines
5.1.5 Gustation
5.1.5.1 Gustatory symbols, icons and pictograms:
introduction
5.1.5.2 Gustatory symbols, icons and pictograms:
guidelines
5.2 Guidelines for multimodal symbols
5.2.1 Allocating information to a sensory modality
5.2.2 Cross modality effects
5.2.3 Lessons learned from the application of multimodal
interfaces
5.2.4 Guidelines for multimodal symbols
Annex A (informative): Design for all philosophy and criteria
A.1 What is Design for All?
A.2 Design for All legislation and standards
A.2.1 A comparison between USA and European approaches
A.2.2 Design for All and HF Standards
A.3 Basic principles for achieving Design for All
A.3.1 Facilitating use of the product
A.3.2 User participation in the design process
A.4 When to apply different Design for All focusing
Annex B (informative): User requirements for multimodal symbols
B.1 Users and their diversity
B.2 Sight
B.2.1 Blindness and tunnel vision
B.2.2 Color disabilities
B.2.3 Optical alterations in the eye and other vision
disabilities
B.3 Hearing
B.4 Handling and co-ordination
B.5 Cognitive abilities
Annex C (informative): Relevant guidelines and standards about
symbol usage in current ICT applications and services
C.1 Current Standards on icon and symbols
C.1.1 ISO/IEC Standards on icons and symbols
C.1.2 ETSI Guidelines and standards about Design for All
and symbols, icons and pictograms
C.2 Symbol usage in current ICT services and applications
C.2.1 Information retrieval (Web) services
C.2.2 Messaging and text conferencing
C.2.3 Real time communication services
Annex D (informative): Examples of best practices for the
application of multimodal symbols in selected ICT services
and devices
D.1 Ticket vending machine
D.2 Web accessibility validator
Annex E (informative): Useful information resources to design
multimodal symbols
Annex F (informative): Detailed Review on European and USA
legislation about Design for All
Annex G (informative): Bibliography
History
Imparts guidelines for the design and use of multimodal symbols using a Design for All approach. It also provides a study of the needs and requirements for the use of multimodal symbols in user interfaces, with special emphasis on the requirements of people with disabilities and elderly people.
Committee |
HF
|
DocumentType |
Standard
|
Pages |
78
|
PublisherName |
European Telecommunications Standards Institute
|
Status |
Current
|
DIN EN ISO 9241-920:2016-09 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 920: GUIDANCE ON TACTILE AND HAPTIC INTERACTIONS (ISO 9241-920:2009) |
I.S. CWA 50487:2006 | SMARTHOUSE CODE OF PRACTICE |
I.S. EN ISO 9241-920:2016 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 920: GUIDANCE ON TACTILE AND HAPTIC INTERACTIONS (ISO 9241-920:2009) |
ES 202 130 : 2.1.2 | HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD |
BS ISO 9241-920 : 2009 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 920: GUIDANCE ON TACTILE AND HAPTIC INTERACTIONS |
BS EN ISO 9241-920:2016 | Ergonomics of human-system interaction Guidance on tactile and haptic interactions |
ES 202 076 : 2.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES |
TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
ISO/IEC TR 19766:2007 | Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities |
TR 102 548 : 1.1.1 | HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS |
EN ISO 9241-920:2016 | Ergonomics of human-system interaction - Part 920: Guidance on tactile and haptic interactions (ISO 9241-920:2009) |
07/30138558 DC : 0 | BS ISO/DIS 9241-920 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 920: GUIDANCE ON TACTILE AND HAPTIC INTERACTIONS |
EG 202 487 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH) |
CEI EN 80416-1 : 2009 | BASIC PRINCIPLES FOR GRAPHICAL SYMBOLS FOR USE ON EQUIPMENT - PART 1: CREATION OF GRAPHICAL SYMBOLS FOR REGISTRATION |
ISO 9241-920:2009 | Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions |
EG 201 013 : 1.1.1 | HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS |
ETR 029 : 20001 | HUMAN FACTORS (HF) - ACCESS TO TELECOMMUNICATIONS FOR PEOPLE WITH SPECIAL NEEDS - RECOMMENDATIONS FOR IMPROVING & ADAPTING TELECOMMUNICATION TERMINALS & SERVICES FOR PEOPLE WITH IMPAIRMENTS |
ES 201 381 : 1.1.1 | HUMAN FACTORS (HF) - TELECOMMUNICATIONS KEYPADS AND KEYBOARDS - TACTILE IDENTIFIERS |
ISO/IEC 11581-2:2000 | Information technology — User system interfaces and symbols — Icon symbols and functions — Part 2: Object icons |
EG 201 472 : 1.1.1 | HUMAN FACTORS (HF); USABILITY EVALUATION FOR THE DESIGN OF TELECOMMUNICATION SYSTEMS, SERVICES AND TERMINALS |
ETS 300 375 : 20001 | HUMAN FACTORS (HF) - PICTOGRAMS FOR POINT-TO-POINT VIDEOTELEPHONY |
ETR 165 : 20001 | HUMAN FACTORS (HF); RECOMMENDATION FOR A TACTILE IDENTIFIER ON MACHINE READABLE CARDS FOR TELECOMMUNICATION TERMINALS |
EN 301 462 : 1.1.1 | HUMAN FACTORS (HF); SYMBOLS TO IDENTIFY TELECOMMUNICATIONS FACILITIES FOR THE DEAF AND HARD OF HEARING PEOPLE |
ETR 113 : 20001 | HUMAN FACTORS (HF) - RESULTS OF AN EVALUATION STUDY OF PICTOGRAMS FOR POINT TO POINT VIDEOTELEPHONY |
ETR 345 : 20001 | HUMAN FACTORS (HF) - CHARACTERISTICS OF TELEPHONE KEYPADS AND KEYBOARDS - REQUIREMENTS OF ELDERLY AND DISABLED PEOPLE |
IEC 80416-1:2008 | Basic principles for graphical symbols for use on equipment - Part 1: Creation of graphical symbols for registration |
ETS 300 767 : 20001 | HUMAN FACTORS (HF); TELEPHONE PREPAYMENT CARDS; TACTILE IDENTIFIER |
ETR 116 : 20001 | HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN |
ETR 070 : 20001 | HUMAN FACTORS (HF) - THE MULTIPLE INDEX APPROACH (MIA) - FOR THE EVALUATION OF PICTOGRAMS |
ISO/IEC 11581-1:2000 | Information technology User system interfaces and symbols Icon symbols and functions Part 1: Icons General |
EG 201 379 : 1.1.1 | HUMAN FACTORS (HF) - FRAMEWORK FOR THE DEVELOPMENT, EVALUATION AND SELECTION OF GRAPHICAL SYMBOLS |
ISO/IEC 11581-6:1999 | Information technology — User system interfaces and symbols — Icon symbols and functions — Part 6: Action icons |
ISO 13407:1999 | Human-centred design processes for interactive systems |
ISO/IEC 11581-3:2000 | Information technology — User system interfaces and symbols — Icon symbols and functions — Part 3: Pointer icons |
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