ISO 9241-920:2009
Current
The latest, up-to-date edition.
Ergonomics of human-system interaction Part 920: Guidance on tactile and haptic interactions
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
English, French
23-03-2009
ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques.
It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.
The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment consistent, in as far as possible, with the simulation requirements.
NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.
DevelopmentNote |
Supersedes ISO/DIS 9241-920. (03/2009)
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DocumentType |
Standard
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Pages |
25
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ProductNote |
THIS STANDARD ALSO REFERS TO ISO/IEC TR 24752:2008 (all parts),
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PublisherName |
International Organization for Standardization
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Status |
Current
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Standards | Relationship |
UNE-EN ISO 9241-920:2016 | Identical |
DIN EN ISO 9241-920:2016-09 | Identical |
PN EN ISO 9241-920 : 2016 | Identical |
NS EN ISO 9241-920 : 2016 | Identical |
I.S. EN ISO 9241-920:2016 | Identical |
NEN EN ISO 9241-920 : 2016 | Identical |
SN EN ISO 9241-920:2016 | Identical |
EN ISO 9241-920:2016 | Identical |
BS EN ISO 9241-920:2016 | Identical |
GOST R ISO 9241-920 : 2014 | Identical |
UNI EN ISO 9241-920 : 2016 | Identical |
NF EN ISO 9241-920 : 2016 | Identical |
PNE-EN ISO 9241-920 | Identical |
NF ISO 9241-920 : 2016 | Identical |
BS ISO 9241-920 : 2009 | Identical |
NEN ISO 9241-920 : 2009 | Identical |
BS EN ISO 13482:2014 | Robots and robotic devices. Safety requirements for personal care robots |
BS EN ISO 9241-910:2011 | Ergonomics of human-system interaction Framework for tactile and haptic interaction |
BS ISO 9241-940:2017 | Ergonomics of human-system interaction Evaluation of tactile and haptic interactions |
09/30191860 DC : 0 | BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY |
11/30212367 DC : 0 | BS EN ISO 13482 - ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR NON-INDUSTRIAL ROBOTS - NON-MEDICAL PERSONAL CARE ROBOT |
I.S. EN ISO 9241-154:2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
09/30176512 DC : 0 | BS EN 62508 - GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
DIN EN ISO 13482:2014-11 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
BS EN 60601-1-6 : 2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
ISO 9241-960:2017 | Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions |
ISO 9241-910:2011 | Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction |
UNI EN ISO 9241-154 : 2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS |
15/30265639 DC : 0 | BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS |
16/30283980 DC : 0 | BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS |
I.S. EN 60601-1-6:2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
EN ISO 9241-960:2017 | Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017) |
I.S. EN 62508:2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
UNI EN ISO 9241-129 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
IEC 62508:2010 | Guidance on human aspects of dependability |
I.S. EN ISO 17776:2016 | PETROLEUM AND NATURAL GAS INDUSTRIES - OFFSHORE PRODUCTION INSTALLATIONS - MAJOR ACCIDENT HAZARD MANAGEMENT DURING THE DESIGN OF NEW INSTALLATIONS (ISO 17776:2016) |
UNE-EN ISO 9241-129:2011 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
BS EN 62508:2010 | Guidance on human aspects of dependability |
EG 202 848 : 1.1.1 | HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES |
UNE-EN 60601-1-6:2010 | Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
DIN EN ISO 9241-910:2011-11 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
IEC 60601-1-6:2010+AMD1:2013 CSV | Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
BS EN ISO 9241-129:2010 | Ergonomics of human-system interaction Guidance on software individualization |
BS EN ISO 9241-154:2013 | Ergonomics of human-system interaction Interactive voice response (IVR) applications |
15/30275384 DC : 0 | BS ISO 9241-960 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS |
UNI EN ISO 9241-910 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
DIN EN ISO 9241-129:2011-03 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
UNE-EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
DIN EN ISO 9241-154:2013-05 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
I.S. EN ISO 9241-960:2017 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017) |
EN 60601-1-6:2010/A1:2015 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013) |
I.S. EN ISO 13482:2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
I.S. EN ISO 9241-129:2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
BS EN ISO 17776:2016 | Petroleum and natural gas industries. Offshore production installations. Major Accident hazard management during the design of new installations |
ISO 13482:2014 | Robots and robotic devices Safety requirements for personal care robots |
ISO 9241-154:2013 | Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications |
ISO 17776:2016 | Petroleum and natural gas industries Offshore production installations Major accident hazard management during the design of new installations |
ISO 9241-129:2010 | Ergonomics of human-system interaction Part 129: Guidance on software individualization |
EN ISO 9241-154:2013 | Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) |
EN ISO 9241-129:2010 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
EN ISO 17776:2016 | Petroleum and natural gas industries - Offshore production installations - Major Accident hazard management during the design of new installations (ISO 17776:2016) |
EN ISO 9241-910:2011 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
UNI EN ISO 13482 : 2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS |
ISO 9241-940:2017 | Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
09/30187649 DC : 0 | BS ISO 9241-910 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
I.S. EN ISO 9241-910:2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
BS EN ISO 9241-960:2017 | Ergonomics of human-system interaction Framework and guidance for gesture interactions |
15/30273313 DC : 0 | BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT |
EN 62508 : 2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
ISO 9241-400:2007 | Ergonomics of humansystem interaction Part 400: Principles and requirements for physical input devices |
ISO 9241-171:2008 | Ergonomics of human-system interaction — Part 171: Guidance on software accessibility |
ISO 9241-9:2000 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices |
ISO 9241-110:2006 | Ergonomics of human-system interaction Part 110: Dialogue principles |
EG 202 048 : 1.1.1 | HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS |
ISO/IEC TR 19766:2007 | Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities |
ISO 14915-1:2002 | Software ergonomics for multimedia user interfaces Part 1: Design principles and framework |
ISO 14915-3:2002 | Software ergonomics for multimedia user interfaces Part 3: Media selection and combination |
ISO 9355-3:2006 | Ergonomic requirements for the design of displays and control actuators — Part 3: Control actuators |
ISO/TS 16071:2003 | Ergonomics of human-system interaction Guidance on accessibility for human-computer interfaces |
CFR 36(PTS300-END) : JUL 2017 | PARKS, FORESTS, AND PUBLIC PROPERTY - FOREST SERVICE, DEPARTMENT OF AGRICULTURE |
ISO 14915-2:2003 | Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control |
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