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GR 1156 CORE : ISSUE 1

Current

Current

The latest, up-to-date edition.

OSSGR SECTION 21: OPERATOR SUBSYSTEMS

Published date

12-01-2013

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Preface
1 General
         1.1 Document Organization
         1.2 Overview of IWSS Environment
                 1.2.1 IWSS Functional Model
                 1.2.2 Standalone Workstations
                 1.2.3 Workstation System Communication
         1.3 Reasons for Reissue
         1.4 Generic Requirements Terminology
                 1.4.1 Requirement Labeling Conventions
                           1.4.1.1 Numbering of Requirement and
                                       Related Objects
                           1.4.1.2 Requirement, Conditional
                                       Requirement, and Objective
                                       Object Identification
                 1.4.2 Supporting Text for Generic Requirements
                 1.4.3 Definitions
                 1.4.4 Requirements List
2 Common Functionality
         2.1 Operator Console
                 2.1.1 Video Display
                 2.1.2 Keyboard
                 2.1.3 Workstation Configuration
                 2.1.4 Training Mode
         2.2 Subsystem Design
                 2.2.1 Performance
                 2.2.2 Core System - Subsystem Interface for
                           Non-IWSS Environments
                 2.2.3 Operator Console Acoustic Interface
3 Supervisory and Administrative Functionality Specific to
         Non-IWSS Environments
         3.1 Supervisory Functions
                 3.1.1 Service Assistant Capabilities
                 3.1.2 Monitoring
                 3.1.3 Administrative Functions
4 Operator Subsystem Generic Requirements Specific to
         IWSS Environments
         4.1 General IWSS Features
                 4.1.1 System Evolution and Modularity
                 4.1.2 Universal Position
                 4.1.3 Programmability
                 4.1.4 Service Enhancement/Creation/Trialing
         4.2 Generic Requirements for IWSS Functional Modules
                 4.2.1 Workstation Layer Service Logic
                 4.2.2 Local Communication Capability
                 4.2.3 User Interface Management System
                 4.2.4 Human/Machine Interface Equipment
                 4.2.5 Communication Server
                 4.2.6 IWSS Databases
                 4.2.7 Data Collection and Reporting
                 4.2.8 Standalone Workstations
         4.3 IWSS/OSS Switch Interface
         4.4 IWSS Operations, Administration, and Maintenance
                 4.4.1 Supplier Support
                 4.4.2 Attendant Training
                 4.4.3 Measurements
                 4.4.4 System Maintenance
                 4.4.5 Database Management
                 4.4.6 System Management
                 4.4.7 System Capacity
         4.5 IWSS Security
                 4.5.1 Identification and Authentication
                 4.5.2 Access Control
                 4.5.3 Auditing
                 4.5.4 Integrity
                 4.5.5 Confidentiality
                 4.5.6 Security Management
         4.6 IWSS Reliability and Quality
                 4.6.1 Availability
                 4.6.2 Architecture
         4.7 IWSS Attendant Capabilities
                 4.7.1 Attendant Logon
                 4.7.2 Attendant Logout
                 4.7.3 Call Monitoring
5 OSS Switch Support of the IWSS
         5.1 OSS Switch Support of the IWSS/OSS Switch Interface
         5.2 Unbundling of OSS Switch Capabilities
         5.3 OSS Switch Support of IWSS Interactions with Network
                 Databases and Systems
         5.4 OSS Switch Support for Standalone Workstations
         5.5 OSS Switch Support of Call Transfer
         5.6 Impacts of IWSS AMA Philosophy on the OSS Switch
References
Glossary
Requirement-Object List
List of Figures
Figure 1-1 IWSS Functional Architecture
Figure 2-1 Example of a Call Services Screen
Figure 2-2 Example of a Listing Services Screen after
                 a Residence Search
Figure 2-3 Example of a Listing Services Screen after
                 a Business Search
Figure 2-4 Example of a Listing Services Screen after
                 a Government Search
Figure 2-5 Workstation
Figure 2-6 Suggested Keyboard Key Locations
Figure 2-7 Key Functions
Figure 2-8 Operator Chair (Side View)
Figure 2-9 Operator Chair (Top View)
Figure 2-10 Acoustic Sidetone Path Loss
Figure 2-11 Longitudinal Balance Test at Operator Jack Interface
Figure 4-1 Standalone Workstation Connected through OSS Switch
Figure 4-2 Standalone Workstation Connected through IWSS
List of Tables
Table 2-1 Operator Voice-Frequency Loss

Defines the configuration of the Operator Subsystem and its interactions with the Core System, operator console displays and keyboard, and the operator workstation. It covers generic requirements for two Operator Subsystem environments: Intelligent Workstation System (IWSS) environments and non-IWSS environments. It also gives operator administration requirements.

DevelopmentNote
Replaces TR NWT 001156. Included in FR 271. (02/2001) Supersedes TA NWT 001341 (03/2004)
DocumentType
Standard
PublisherName
Telcordia Technologies
Status
Current
Supersedes

GR 1142 CORE : ISSUE 1 OSSGR SECTION 1: INTRODUCTION, PRELIMINARY REQUIREMENTS, AND TECHNOLOGY ISSUES
GR 1175 CORE : ISSUE 1 OSSGR: CUSTOMER LISTING INFORMATION
GR 1173 CORE : ISSUE 4 OSSGR: COMMON FUNCTIONS
GR 1149 CORE : ISSUE 7 OSSGR SECTION 10: SYSTEM INTERFACES
GR 1143 CORE : ISSUE 1 OSSGR SECTIONS 2-5: OVERVIEW OF NETWORK PLAN, FEATURES, AND CALL PROCESSING
GR 1147 CORE : ISSUE 5 OSSGR SECTION 8: ADMINISTRATION

TR NWT 001050 : ISSUE 1 EXPANSION OF CARRIER IDENTIFICATION CODE CAPACITY FOR FEATURE GROUP D (FGD)
GR 1100 CORE : ISSUE 17 BILLING AUTOMATIC MESSAGE ACCOUNTING FORMAT (BAF) GENERIC REQUIREMENTS
TR EOP 000208 : ISSUE 1 STORED PROGRAM CONTROL FOR SWITCHING SYSTEMS: SOFTWARE DOCUMENTATION STANDARDS
FR 271 : ISSUE 2011 OPERATOR SERVICES SYSTEMS GENERIC REQUIREMENTS (OSSGR)
TR NWT 001148 : ISSUE 1 OSSGR SECTION 9: MAINTENANCE
GR 1147 CORE : ISSUE 5 OSSGR SECTION 8: ADMINISTRATION
GR 1175 CORE : ISSUE 1 OSSGR: CUSTOMER LISTING INFORMATION
TR TSY 000454 : ISSUE 1 SUPPLIER DOCUMENTATION FOR NETWORK ELEMENTS
GR 2959 CORE : ISSUE 1 TERMINATING INWARD SERVICES
TR NWT 001142 : ISSUE 1 OSSGR SECTIONS 1-5: INTRODUCTION AND OVERVIEW (A MODULE OF OSSGR, FR-NWT-000271)
TR STS 000915 : ISSUE 1 THE BELLCORE OSCA ARCHITECTURE
TR NWT 001155 : ISSUE 1 REV 1 OSSGR SECTIONS 11 THROUGH 20: MISCELLANEOUS
GR 1177 CORE : ISSUE 3 OSSGR: SPECIAL BILLING FEATURES (FSD 85 SERIES)
TR NWT 001146 : ISSUE 1 OSSGR SECTION 7: TRANSMISSION
TR NWT 001162 : ISSUE REV 1 OSSGR SECTIONS 23 AND 24: ANNOUNCEMENT AND DETECTION SUBSYSTEMS (A MODULE OF OSSGR, FR-271)
GR 1157 CORE : ISSUE 2 OSSGR SECTIONS 22.1 AND 22.2: INTERNAL DATABASES
TR NWT 000284 : ISSUE 2 RELIABILITY AND QUALITY SWITCHING SYSTEMS GENERIC REQUIREMENTS (RQSSGR)
TR TSY 000541 : ISSUE 2 REV 2 LSSGR: MEASUREMENTS AND ADMINISTRATION, SECTION 8.2-8.6 (A MODULE OF LSSGR, FR-NWT-000064)
GR 314 CORE : ISSUE 1 GENERIC REQUIREMENTS FOR TELEPHONE HEADSETS AT OPERATOR CONSOLES
GR 2936 CORE : ISSUE 3 LOCAL NUMBER PORTABILITY (LNP) CAPABILITY SPECIFICATION: SERVICE PROVIDER PORTABILITY
GR 512 CORE : ISSUE 2 LSSGR: RELIABILITY, SECTION 12
GR 1173 CORE : ISSUE 4 OSSGR: COMMON FUNCTIONS
TR NWT 001159 : ISSUE 1 OSSGR SECTION 22.4: LISTING SERVICES DATABASE
TR NWT 001342 : ISSUE 1 OSSGR SECTION 10.12: IWSS/OSS SWITCH INTERFACE
SR NWT 002268 : ISSUE 2 CYCLE 1 INITIAL SPECIFICATIONS FOR INFORMATION NETWORKING ARCHITECTURE (INA)

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