ISO 11620:2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Information and documentation — Library performance indicators
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
01-06-2023
English, French
27-05-2014
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ISO 11620:2014 is applicable to all types of libraries in all countries. However, not all performance indicators apply to all libraries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.
Performance indicators can be used for comparison over time within the same library. Comparisons between libraries can also be made, but only with caution. Comparisons between libraries will need to take into account any differences in the constituencies of the libraries and library attributes, with a good understanding of the indicators used, limitations to comparisons, and careful interpretation of the data).
ISO 11620:2014 offers accepted, tested, and publicly accessible (i.e. non-proprietary) methodologies and approaches to measuring a range of library service performance.
| Committee |
ISO/TC 46/SC 8
|
| DevelopmentNote |
Supersedes ISO TR 20983. (08/2008) Supersedes ISO/DIS 11620. (05/2014)
|
| DocumentType |
Standard
|
| Pages |
100
|
| PublisherName |
International Organization for Standardization
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| DS ISO 11620 : 2014 | Identical |
| IS 15996 : 2021 | Identical |
| NF ISO 11620 : 2015 | Identical |
| BS ISO 11620:2014 | Identical |
| NEN ISO 11620 : 2014 | Identical |
| DIN ISO 11620 E : 2000 | Identical |
| SAC GB/T 29182 : 2012 | Identical |
| PN ISO 11620 : 2017 | Identical |
| UNE 50137:2000 | Identical |
| DIN ISO 11620:2000-06 | Identical |
| BIS IS 15996 : 2012 | Identical |
| ISO 2789:2013 | Information and documentation — International library statistics |
| UNI ISO 2146 : 2011 | INFORMATION AND DOCUMENTATION - REGISTRY SERVICES FOR LIBRARIES AND RELATED ORGANIZATIONS |
| BS ISO 2146:2010 | Information and documentation. Registry services for libraries and related organizations |
| UNE-ISO 2789:2014 | Information and documentation. International library statistics. |
| PD ISO/TR 20983:2003 | Information and documentation. Performance indicators for electronic library services |
| ISO/TR 20983:2003 | Information and documentation Performance indicators for electronic library services |
| DIN EN ISO 2789:2003-07 | INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| PD ISO/TR 11219:2012 | Information and documentation. Qualitative conditions and basic statistics for library buildings. Space, function and design |
| UNI ISO 2789 : 2014 | INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| I.S. EN ISO 2789:2003 | INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| BS ISO 2789:2013 | Information and documentation. International library statistics |
| 05/30107808 DC : DRAFT NOV 2005 | ISO 2789 - INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| PD ISO/TR 28118:2009 | Information and documentation. Performance indicators for national libraries |
| 16/30335561 DC : DRAFT APR 2016 | BS ISO 37102 - SUSTAINABLE DEVELOPMENT AND RESILIENCE OF COMMUNITIES - VOCABULARY |
| ISO 6707-3:2017 | Buildings and civil engineering works — Vocabulary — Part 3: Sustainability terms |
| ISO/TR 14873:2013 | Information and documentation Statistics and quality issues for web archiving |
| ISO 5127:2017 | Information and documentation Foundation and vocabulary |
| EN ISO 2789 : 2003 | INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| ISO/TR 11219:2012 | Information and documentation - Qualitative conditions and basic statistics for library buildings Space, function and design |
| 13/30234873 DC : 0 | BS ISO 16439 - METHODS AND PROCEDURES FOR ASSESSING THE IMPACT OF LIBRARIES |
| BS ISO 5127:2017 | Information and documentation. Foundation and vocabulary |
| 12/30259845 DC : 0 | BS ISO 2789 - INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS |
| BS ISO 9230:2007 | Information and documentation. Determination of price indexes for print and electronic media purchased by libraries |
| BS ISO 6707-3:2017 | Buildings and civil engineering works. Vocabulary Sustainability terms |
| BS ISO 16439:2014 | Information and documentation. Methods and procedures for assessing the impact of libraries |
| ISO 2146:2010 | Information and documentation Registry services for libraries and related organizations |
| PD ISO/TR 14873:2013 | Information and documentation. Statistics and quality issues for web archiving |
| 14/30255584 DC : 0 | BS ISO 5127 - INFORMATION AND DOCUMENTATION - FOUNDATION AND VOCABULARY |
| ISO 16439:2014 | Information and documentation — Methods and procedures for assessing the impact of libraries |
| BS EN ISO 2789:2003 | Information and documentation. International library statistics |
| ISO 11799:2015 | Information and documentation — Document storage requirements for archive and library materials |
| ISO 5127:2017 | Information and documentation Foundation and vocabulary |
| ISO/TR 11219:2012 | Information and documentation - Qualitative conditions and basic statistics for library buildings Space, function and design |
| ISO/TR 28118:2009 | Information and documentation Performance indicators for national libraries |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO 2789:2013 | Information and documentation — International library statistics |
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