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ISO/IEC TS 15504-8:2012

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

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Information technology Process assessment Part 8: An exemplar process assessment model for IT service management

Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Withdrawn date

16-07-2021

Language(s)

English

Published date

05-09-2012

ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.

An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.

DocumentType
Standard
Pages
204
PublisherName
International Organization for Standardization
Status
Withdrawn
SupersededBy

Standards Relationship
NEN NPR ISO/IEC TS 15504-8 : 2012 Identical
AS/NZS ISO/IEC 15504.8:2013 Identical

PD ISO/IEC TR 20000-5:2013 Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC 25000:2014 Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Guide to SQuaRE
15/30299325 DC : 0 BS ISO/IEC 27013 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1
14/30273794 DC : 0 BS ISO/IEC 16350 - SYSTEMS AND SOFTWARE ENGINEERING - APPLICATION MANAGEMENT
BS ISO/IEC 33001:2015 Information technology. Process assessment. Concepts and terminology
CAN/CSA-ISO/IEC 27013:16 Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (Adopted ISO/IEC 27013:2015, second edition, 2015-12-01)
CAN/CSA-ISO/IEC 16350:16 Information technology Systems and software engineering Application management (Adopted ISO/IEC 16350:2015, first edition, 2015-08-01)
ISO/IEC 27013:2015 Information technology Security techniques Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
UNE-ISO/IEC 20000-3:2015 Information technology. Service management. Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
BS ISO/IEC 25000:2014 Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Guide to SQuaRE
ISO/IEC TR 20000-10:2015 Information technology Service management Part 10: Concepts and terminology
BS ISO/IEC 30105-2:2016 Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM)
BS ISO/IEC 16350:2015 Information technology. Systems and software engineering. Application management
CSA ISO/IEC TR 20000-5 : 2015 INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1
ISO/IEC 33001:2015 Information technology Process assessment Concepts and terminology
ISO/IEC TR 20000-5:2013 Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
INCITS/ISO/IEC 27013 : 2014 INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1
CAN/CSA-ISO/IEC 33001:16 Information technology Process assessment Concepts and terminology (Adopted ISO/IEC 33001:2015, second edition, 2015-03-01)
PD ISO/IEC TR 20000-10:2015 Information technology. Service management Concepts and terminology
BS ISO/IEC 27013:2015 Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
BS ISO/IEC 20000-3:2012 Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/IEC 30105-2:2016 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM)
ISO/IEC 16350:2015 Information technology Systems and software engineering Application management
CAN/CSA-ISO/IEC 30105-2:18 Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) (Adopted ISO/IEC 30105-2:2016, first edition, 2016-11-15)

ISO/IEC TR 24774:2010 Systems and software engineering Life cycle management Guidelines for process description
ISO/IEC TR 20000-5:2013 Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1
ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
ISO/IEC TR 15504-6:2008 Information technology Process assessment Part 6: An exemplar system life cycle process assessment model
ISO/IEC TR 15504-5:1999 Information technology Software Process Assessment Part 5: An assessment model and indicator guidance
AS/NZS ISO/IEC 20000.10:2019 Information technology - Service management Concepts and vocabulary
ISO/IEC/IEEE 15289:2017 Systems and software engineering Content of life-cycle information items (documentation)
ISO/IEC TR 20000-4:2010 Information technology Service management Part 4: Process reference model
ISO/IEC 15504-2:2003 Information technology Process assessment Part 2: Performing an assessment
ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
ISO/IEC 15288:2008 Systems and software engineering System life cycle processes
ISO/IEC TR 20000-3:2009 Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
ISO/IEC 20000-2:2012 Information technology Service management Part 2: Guidance on the application of service management systems
ISO/IEC 12207:2008 Systems and software engineering Software life cycle processes
ISO/IEC 15504-1:2004 Information technology Process assessment Part 1: Concepts and vocabulary

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