ISO/TR 16982:2002
Current
Current
The latest, up-to-date edition.
Ergonomics of human-system interaction Usability methods supporting human-centred design
Available format(s)
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
Language(s)
English, French
Published date
13-06-2002
Important note : Users cannot be edited or removed once added to your Multi user PDF.
ISO/TR 16982:2002 provides information on human-centred usability methods which can be used for design and evaluation. It details the advantages, disadvantages and other factors relevant to using each usability method.
It explains the implications of the stage of the life cycle and the individual project characteristics for the selection of usability methods and provides examples of usability methods in context.
The main users of ISO/TR 16982:2002 will be project managers. It therefore addresses technical human factors and ergonomics issues only to the extent necessary to allow managers to understand their relevance and importance in the design process as a whole.
Such issues are dealt with more fully in ISO 9241 which is complementary to ISO/TR 16982:2002 and is aimed at system developers, specifiers and purchasers of systems. Nonetheless, all parties involved in human-centred system development, including the end users of systems, should find the guidance in ISO/TR 16982:2002 relevant.
The guidance in ISO/TR 16982:2002 can be tailored for specific design situations by using the lists of issues characterizing the context of use of the product to be delivered. Selection of appropriate usability methods should also take account of the relevant life-cycle process.
ISO/TR 16982:2002 is restricted to methods that are widely used by usability specialists and project managers.
It does not specify the details of how to implement or carry out the usability methods described.
NOTE Most methods require the involvement of human-factors specialists. It may be inappropriate for them to be used by individuals without adequate skills and knowledge.
| DocumentType |
Technical Report
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| Pages |
44
|
| PublisherName |
International Organization for Standardization
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| Status |
Current
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| Standards | Relationship |
| NEN NPR ISO/TR 16982 : 2002 | Identical |
| UNI ISO/TR 16982:2020 | Identical |
| ISO 9241-940:2017 | Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
| BS EN 16603-10-11:2014 | Space engineering. Human factors engineering |
| 06/30093871 DC : DRAFT JUN 2006 | EN ISO 23973 - ERGONOMICS OF HUMAN-SYSTEM INTERACTIONS - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| UNI EN ISO 9241-210 : 2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS |
| UNI 11377-1 : 2010 | USABILITY OF INDUSTRIAL PRODUCTS - PART 1: GENERAL PRINCIPLES, TERMS AND DEFINITIONS |
| BS EN ISO 9241-210:2010 | Ergonomics of human-system interaction Human-centred design for interactive systems |
| 09/30186636 DC : 0 | BS EN ISO 9241-210 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN PROCESS FOR INTERACTIVE SYSTEMS |
| 09/30191860 DC : 0 | BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY |
| DD ISO/PAS 20282-3 : DRAFT 2007 | EASE OF OPERATION OF EVERYDAY PRODUCTS - PART 3: TEST METHOD FOR CONSUMER PRODUCTS |
| UNI CEN/TS 15945 : 2011 | PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING |
| DIN EN ISO/IEC 25064:2017-09 | SYSTEMS AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT (ISO/IEC 25064:2013) |
| PD ISO/IEC/TR 15026-1:2010 | Systems and software engineering. Systems and software assurance Concepts and vocabulary |
| BS EN 60601-1-6 : 2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| I.S. EN ISO 9241-20:2009 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES |
| I.S. EN ISO 9241-210:2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS |
| ISO 6385:2016 | Ergonomics principles in the design of work systems |
| ISO 9241-20:2008 | Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services |
| ISO 9241-210:2010 | Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems |
| UNI EN ISO 9241-20 : 2009 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES |
| EN ISO 9241-20:2009 | Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (ISO 9241-20:2008) |
| CEN ISO/TR 9241-100:2011 | Ergonomics of human-system interaction - Part 100: Introduction to standards related to software ergonomics (ISO/TR 9241-100:2010) |
| DEFSTAN 00-250(PT3)SEC1-7/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTIONS 1-7 - OVERALL CONTENTS/SCOPE |
| DEFSTAN 00-250(PT1)/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 1: OVERARCHING PEOPLE-RELATED REQUIREMENTS |
| DEFSTAN 00-250(PT3)SEC11/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 11 - TRAINING |
| DEFSTAN 00-250(PT3)SEC13/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 13 - THE WORKPLACE |
| DEFSTAN 00-250(PT3)SEC8/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 8 - PEOPLE IN SYSTEMS |
| DEFSTAN 00-250(PT3)SEC9/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 9 - PEOPLE CHARACTERISTICS |
| DEFSTAN 00-250(PT3)SEC10/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 10 - SYSTEMS SAFETY |
| DEFSTAN 00-250(PT3)SEC15/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 15 - WORK EQUIPMENT |
| DEFSTAN 00-250(PT3)SEC12/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 12 - OPERATIONS, MAINTENANCE & SUPPORT |
| DEFSTAN 00-250(PT3)SEC16/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 16 - LIVING SPACES |
| DEFSTAN 00-250(PT3)SEC14/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 3: TECHNICAL GUIDANCE - SECTION 14 - THE ENVIRONMENT |
| DEFSTAN 00-250(PT2)/1(2008) : 2008 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 2: PARTICULAR PEOPLE-RELATED REQUIREMENTS |
| DEFSTAN 00-25(PT19)/1(2004) : 2004 | HUMAN FACTORS FOR DESIGNERS OF SYSTEMS - PART 19: HUMAN ENGINEERING DOMAIN |
| S.R. CEN ISO/TR 9241-100:2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 100: INTRODUCTION TO STANDARDS RELATED TO SOFTWARE ERGONOMICS |
| DIN EN ISO 9241-151:2008-09 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| 09/30140549 DC : 0 | BS EN ISO 26800 - ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| BS EN ISO 26800:2011 | Ergonomics. General approach, principles and concepts |
| DD CEN/TS 15945:2011 | Packaging. Ease of opening. Criteria and test methods for evaluating consumer packaging |
| UNI CEN ISO/TR 9241-100 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 100: INTRODUCTION TO STANDARDS RELATED TO SOFTWARE ERGONOMICS |
| 15/30265639 DC : 0 | BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS |
| 16/30283980 DC : 0 | BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS |
| PD CEN ISO/TR 9241-100:2011 | Ergonomics of human-system interaction Introduction to standards related to software ergonomics |
| PD CEN ISO/IEC TR 25060:2017 | Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: General framework for usability-related information |
| EEMUA 201 : 2010 | PROCESS PLANT CONTROL DESKS UTILISING HUMAN-COMPUTER INTERFACES - GUIDE TO DESIGN, OPERATIONAL AND HUMANCOMPUTER INTERFACE ISSUES |
| CSA ISO 9241-20 : 2014 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 20: ACCESSIBILITY GUIDELINES FOR INFORMATION/COMMUNICATION TECHNOLOGY (ICT) EQUIPMENT AND SERVICES |
| I.S. EN 16603-10-11:2014 | SPACE ENGINEERING - HUMAN FACTORS ENGINEERING |
| S.R. CEN ISO/IEC TR 25060:2017 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION (ISO/IEC TR 25060:2010) |
| CSA ISO/IEC TR 15026-1 : 2013 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 1: CONCEPTS AND VOCABULARY |
| ISO/IEC TR 15026-1:2010 | Systems and software engineering Systems and software assurance Part 1: Concepts and vocabulary |
| CSA ISO/IEC 15026-1 : 2015 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 1: CONCEPTS AND VOCABULARY |
| I.S. EN ISO 6385:2016 | ERGONOMIC PRINCIPLES IN THE DESIGN OF WORK SYSTEMS |
| DIN EN ISO 9241-210:2011-01 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 210: HUMAN-CENTRED DESIGN FOR INTERACTIVE SYSTEMS |
| VDI/VDE 3850 Blatt 1:2014-04 | Development of usable user interfaces for technical plants - Concepts, principles and fundamental recommendations |
| 16/30353980 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS |
| BS ISO/IEC 25064 : 2013 | SYSTEMS AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT |
| ISO/PAS 20282-3:2007 | Ease of operation of everyday products Part 3: Test method for consumer products |
| 15/30319070 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY: DEFINITIONS AND CONCEPTS |
| BS ISO 9241-940:2017 | Ergonomics of human-system interaction Evaluation of tactile and haptic interactions |
| 13/30268559 DC : 0 | BS ISO/IEC 15026-1 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE ASSURANCE - PART 1: CONCEPTS AND VOCABULARY |
| DIN EN ISO 26800:2011-11 | Ergonomics - General approach, principles and concepts (ISO 26800:2011); German version EN ISO 26800:2011 |
| UNE-EN 60601-1-6:2010 | Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| AAMI HE75 : 2009 | HUMAN FACTORS ENGINEERING - DESIGN OF MEDICAL DEVICES |
| I.S. EN ISO 26800:2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| ISO/PAS 20282-4:2007 | Ease of operation of everyday products Part 4: Test method for the installation of consumer products |
| IEC 60601-1-6:2010+AMD1:2013 CSV | Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| EN ISO 26800:2011 | Ergonomics - General approach, principles and concepts (ISO 26800:2011) |
| BS EN ISO 9241-20:2009 | Ergonomics of human-system interaction Accessibility guidelines for information/communication technology (ICT) equipment and services |
| BS ISO/IEC 15026-1:2013 | Systems and software engineering. Systems and software assurance Concepts and vocabulary |
| DD ISO/PAS 20282-4 : DRAFT 2007 | EASE OF OPERATION OF EVERYDAY PRODUCTS - PART 4: TEST METHOD FOR THE INSTALLATION OF CONSUMER PRODUCTS |
| I.S. EN ISO/IEC 25064:2017 | SYSTEMS AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT (ISO/IEC 25064:2013) |
| DIN HDBK 354 : 1ED 2004 | SOFTWARE-ERGONOMIE - EMPFEHLUNGEN FUER DIE PROGRAMMIERUNG UND AUSWAHL VON SOFTWARE |
| DIN EN ISO 9241-20:2009-08 | Ergonomics of human-system interaction - Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services (ISO 9241-20:2008) |
| BS EN ISO 9241-151:2008 | Ergonomics of human-system interaction Guidance on World Wide Web user interfaces |
| 17/30317103 DC : 0 | BS ISO/IEC 18039 - INFORMATION TECHNOLOGY - COMPUTER GRAPHICS, IMAGE PROCESSING AND ENVIRONMENTAL DATA REPRESENTATION AND CODING OF AUDIO, PICTURE, MULTIMEDIA AND HYPERMEDIA INFORMATION - MIXED AND AUGMENTED REALITY (MAR) REFERENCE MODEL |
| ISO/IEC TR 25060:2010 | Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information |
| UNI 11377-2 : 2010 | USABILITY OF INDUSTRIAL PRODUCTS - PART 2: METHODS AND INTERVENTION TOOLS |
| EN 60601-1-6:2010/A1:2015 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013) |
| CEN ISO/IEC TR 25060:2017 | Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information (ISO/IEC TR 25060:2010) |
| S.R. CEN TS 15945:2011 | PACKAGING - EASE OF OPENING - CRITERIA AND TEST METHODS FOR EVALUATING CONSUMER PACKAGING |
| I.S. EN ISO 9241-151:2008 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| ISO 9241-151:2008 | Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces |
| ISO/TR 9241-100:2010 | Ergonomics of human-system interaction — Part 100: Introduction to standards related to software ergonomics |
| ISO/IEC 25064:2013 | Systems and software engineering — Software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: User needs report |
| EN ISO/IEC 25064:2017 | Systems and software engineering - Software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: User needs report (ISO/IEC 25064:2013) |
| EN 16603-10-11:2014 | Space engineering - Human factors engineering |
| EN ISO 9241-210:2010 | Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems (ISO 9241-210:2010) |
| EN ISO 9241-151:2008 | Ergonomics of human-system interaction - Part 151: Guidance on World Wide Web user interfaces (ISO 9241-151:2008) |
| EN ISO 6385:2016 | Ergonomics principles in the design of work systems (ISO 6385:2016) |
| I.S. EN 60601-1-6:2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| UNE-CEN/TS 15945:2012 EX | Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging |
| PD IEC/TS 62835:2015 | Electric toasters for household and similar use. Methods and measurements for improving accessibility |
| DIN VDE HDBK 354/1 : 1ED 2011 | GEBRAUCHSTAUGLICHKEIT VON SOFTWARE 1 - GRUNDSAETZLICHE EMPFEHLUNGEN FUER PRODUKT- UND PROZESSGESTALTUNG |
| 14/30297790 DC : 0 | BS EN ISO 6385 - ERGONOMIC PRINCIPLES IN THE DESIGN OF WORK SYSTEMS |
| BS EN ISO/IEC 25064:2017 | Systems and software engineering. Software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: User needs report |
| BS PD ISO/TR 9241-100 : 2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 100: INTRODUCTION TO STANDARDS RELATED TO SOFTWARE ERGONOMICS |
| ISO/IEC 15026-1:2013 | Systems and software engineering Systems and software assurance Part 1: Concepts and vocabulary |
| 13/30287708 DC : 0 | PD IEC/TS 62853 ED.1.0 - ELECTRIC TOASTERS FOR HOUSEHOLD AND SIMILAR USE - METHODS AND MEASUREMENTS FOR IMPROVING ACCESSIBILITY |
| BS PD ISO/IEC TR 25060 : 2010 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION |
| 11/30236628 DC : 0 | BS ISO/IEC 25064 - SYSTEM AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT |
| UNI EN ISO 9241-151 : 2008 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 151: GUIDANCE ON WORLD WIDE WEB USER INTERFACES |
| AAMI HE75 : 2009(R2013) | HUMAN FACTORS ENGINEERING - DESIGN OF MEDICAL DEVICES |
| UNI EN 16603-10-11 : 2014 | SPACE ENGINEERING - HUMAN FACTORS ENGINEERING |
| IEEE/ISO/IEC 15026-1-2014 | IEEE Standard Adoption of ISO/IEC 15026-1--Systems and Software Engineering--Systems and Software Assurance--Part 1: Concepts and Vocabulary |
| UNI EN ISO 26800 : 2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| ISO 26800:2011 | Ergonomics — General approach, principles and concepts |
| BS EN ISO 6385:2016 | Ergonomics principles in the design of work systems |
| CEN/TS 15945:2011 | Packaging - Ease of opening - Criteria and test methods for evaluating consumer packaging |
| SA TR ISO/IEC 25060:2019 | Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information |
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