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TR 102 535 : 1.1.2

Current

Current

The latest, up-to-date edition.

HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS

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Hardcopy , PDF

Language(s)

English

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Intellectual Property Rights
Foreword
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 Real-time person-to-person communication services:
  Overview and issues
  4.1 A vision of user-centred real-time
      person-to-person communication services
  4.2 The requirement for human-related technical guidelines
  4.3 The intended guideline users
5 Assessment of existing guidelines
  5.1 Guidelines in EG 202 534
  5.2 Candidate guidelines: Requests for
      guidelines for which no base data currently exist
  5.3 Guidelines outside the domain of
      person-to-person communication
6 Dissemination of guidelines within industry
  6.1 Scope of the web-based system
  6.2 Main functionality offered by the web-based system
  6.3 Maintenance of the web-based system
7 Conclusions
8 Recommendations for further work
  8.1 Extension of EG 202 534
  8.2 Maintenance and enhancement of the web-based system
History

Presents the requirements for guidelines and the tutorial system that were identified.

Committee
HF
DocumentType
Standard
Pages
32
PublisherName
European Telecommunications Standards Institute
Status
Current

TR 102 643 : 1.0.2 HUMAN FACTORS (HF); QUALITY OF EXPERIENCE (QOE) REQUIREMENTS FOR REAL-TIME COMMUNICATION SERVICES
EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
SR 002 761 : 1.1.1 USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE
SR 002 564 : 2.0.0 APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH
EG 202 670 : 1.1.2 HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS
TR 102 783 : 1.1.2 HUMAN FACTORS (HF); WEB-BASED GUIDELINE AND TUTORIAL SYSTEM FOR REAL-TIME COMMUNICATION SERVICES; QOE (QUALITY OF EXPERIENCE) EXPRESSED IN QOS (QUALITY OF SERVICE) TERMS; SUPPORTING AND MAINTENANCE INFORMATION

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
ETR 160 : 20001 HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS
EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
ES 201 275 : 1.1.1 HUMAN FACTORS (HF) - USER CONTROL PROCEDURES IN BASIC CALL, POINT-TO-POINT CONNECTIONS, FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY
EG 202 417 : 1.1.2 HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES
EG 202 416 : 1.1.2 HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES
EG 202 421 : 1.1.1 HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
TR 102 274 : 1.1.2 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
EG 202 534 : 1.1.3 HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
ETR 175 : 20001 HUMAN FACTORS (HF); USER PROCEDURES FOR MULTIPOINT VIDEOTELEPHONY
ETR 297 : 20001 HUMAN FACTORS (HF)

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