EG 202 057-4 : 1.2.1

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
  2.1 Normative references
  2.2 Informative references
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 General considerations
  4.1 Scope
  4.2 Use of the parameters
  4.3 Parameters and measurement issues
  4.4 Data collection issues
  4.5 Comparability of measurements
  4.6 Publication of QoS parameters
5 QoS parameters for Internet access
  5.1 Login time
  5.2 Data transmission speed achieved
  5.3 Unsuccessful data transmission ratio
  5.4 Successful log-in ratio
  5.5 Delay (one way transmission time)
Annex A (normative): Reference connection
Annex B (normative): Measurement set-up
Annex C (normative): Guidance on the determination of
        representative test calls
Annex D (normative): Specification of test file
Annex E (normative): Combination of weekly or monthly results
Annex F (normative): Guidance on technical performance
        aspects of Internet accesses: Delay, packet loss and
        jitter
      F.1 QoS versus network performance
      F.2 Implications of delay, packet loss and jitter
      F.3 Further information
Annex G (normative): Further explanation of "X % of"
Annex H (informative): Performance targets
Annex I (informative): Bibliography
History

Provides definitions and measurement methods for a range of user perceivable Quality of Service (QoS) parameters. The purpose of these parameters is to define objective and comparable measures of the QoS delivered to users/customers for use by users/customers.