SR 002 761 : 1.1.1
Current
The latest, up-to-date edition.
USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE
Hardcopy , PDF
English
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Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
2.1 Normative references
2.2 Informative references
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Overview
5 Identification of users' needs
6 Interoperability issues in a multi-service/provider environment
7 Basic concept of telecommunication services
7.1 Telecommunications infrastructure
7.2 Service generation
8 Collection and availability of needed information
9 Useful references
Annex A: Process of selecting a service
History
Gives an overview on aspects that need to be considered by users when comparing various telecommunication service offers and selecting telecommunication service offers that fulfill their needs.
| Committee |
USER
|
| DocumentType |
Standard
|
| Pages |
16
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| ETR 160 : 20001 | HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS |
| TS 102 250-1 : 2.2.1 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS ASPECTS FOR POPULAR SERVICES IN MOBILE NETWORKS; PART 1: ASSESSMENT OF QUALITY OF SERVICE |
| EG 202 086 : 2.0.0 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); OBJECTIVES AND PRINCIPLES FOR THE TRANSMISSION PERFORMANCE OF MULTIPLE INTERCONNECTED NETWORKS THAT AIM TO PROVIDE "TRADITIONAL QUALITY" TELEPHONY SERVICES |
| EG 202 057-2 : 1.3.2 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 2: VOICE TELEPHONY, GROUP 3 FAX, MODEM DATA SERVICES AND SMS |
| EG 202 057-4 : 1.2.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 4: INTERNET ACCESS |
| EG 201 219 : 1.3.1 | USER REQUIREMENTS; GUIDELINES ON THE CONSIDERATION OF USER REQUIREMENTS WHEN MANAGING THE STANDARDIZATION PROCESS |
| TR 102 430 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); BASIC ISSUES CONCERNING THE QUALITY OF SPEECH OVER PACKET TECHNOLOGY (BOTH INTERNET AND NEXT GENERATION NETWORKS) |
| EG 201 769 : 1.1.2 | SPEECH PROCESSING, TRANSMISSION & QUALITY ASPECTS (STQ); QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PARAMETERS FOR VOICE TELEPHONY SERVICE REQUIRED UNDER THE ONP VOICE TELEPHONY DIRECTIVE 98/10/EC |
| TS 102 250-2 : 2.4.1 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QOS ASPECTS FOR POPULAR SERVICES IN MOBILE NETWORKS; PART 2: DEFINITION OF QUALITY OF SERVICE PARAMETERS AND THEIR COMPUTATION |
| EG 202 009-3 : 1.3.1 | USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA) |
| EG 202 009-1 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS |
| TR 102 126 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); IMPLEMENTATION OF QOS PARAMETER MEASUREMENTS ACCORDING TO ETSI EG 201 769 |
| EG 202 534 : 1.1.3 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| EG 202 057-1 : 1.3.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL |
| EG 202 009-2 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS |
| TR 102 521 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); SUPPORT TO TC EMTEL FOR QOS AND TRANSMISSION QUALITY ASPECTS FOR END-TO-END SERVICES |
| EG 202 057-3 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 3: QOS PARAMETERS SPECIFIC TO PUBLIC LAND MOBILE NETWORKS (PLMN) |
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