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AS
AS/NZS ISO 9004:2000

AS/NZS ISO 9004:2000

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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Quality management systems - Guidelines for performance improvements

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

13-03-2023

Superseded by

AS/NZS ISO 9004:2011

Language(s)

English

Published date

15-12-2000

Publisher

Standards Australia

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Hardcopy - English
PDF 1 User - English
PDF 3 Users - English
PDF 5 Users - English
PDF 9 Users - English
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Provides guidance on applying quality management systems to the achievement of performance improvement. This extends beyond the requirements of AS/NZS ISO 9001 to the overall performance of the organization and the satisfaction of customers and other interested parties. This Standard is identical with and has been reproduced from ISO 9004:2000.

CommentClosesDate
15-11-2001
Committee
SM-001
DocumentType
Standard
ISBN
0 7337 3706 4
Pages
56
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization.This International Standard is applicable to the processes of the organization and consequently the quality management principles on which it is based can be deployed throughout the organization. The focus of this International Standard is the achievement of ongoing improvement, measured through the satisfaction of customers and other interested parties.This International Standard consists of guidance and recommendations and is not intended for certification, regulatory or contractual use, nor as a guide to the implementation of ISO 9001.

Standards Relationship
ISO 9004:2000 Identical

First published in Australia as AS 3904-1987/ISO 9004:1987.
First published in New Zealand as NZS 5600.2:1987.
AS 3904-1987/ISO 9004:1987 and NZS 5600.2:1987 redesignated in 1990 as Joint Standard AS 3904.1-1987/NZS 9004.1:1990/ISO 9004:1987.
Jointly revised and redesignated as Joint Standard AS/NZS ISO 9004.1:1994.
Jointly revised and redesignated as AS/NZS ISO 9004(Int):2000.
Jointly revised and designated as AS/NZS ISO 9004:2000.

AS/NZS ISO 9000:2000 Quality management systems - Fundamentals and vocabulary

AS 3750.18-2002 Paints for steel structures Moisture cure urethane (single-pack) systems
MP 87.2:2007 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) Recognized Service Facilities Program - Basic rules and procedures
AS/NZS 1905.1:1997 Components for the protection of openings in fire-resistant walls Fire-resistant doorsets
AS 1442-2007 Carbon steels and carbon-manganese steels - Hot rolled bars and semifinished products (Reconfirmed 2017)
HB 90.2-2000 The Service Industry Handbook Guide to ISO 9001:2000 (Reconfirmed 2016)
AS 1599-2006 Pressure-sensitive and water activated adhesive tape for packaging and office applications
AS 1617.1-2003 Refractory bricks and shapes Fireclay
AS 3585-2008 End fittings for synthetic flat-webbing and round slings (Reconfirmed 2019)
AS 3582.2-2001 Supplementary cementitious materials for use with portland and blended cement Slag - Ground granulated iron blast-furnace
AS/NZS 3584.1:2008 Diesel engine systems for underground coal mines Fire protected - Heavy duty
AS 2740-2001 Wedge-type sockets
AS/NZS 2080:2006 Safety glazing for land vehicles
HB 393-2011 Bunk beds for the short-term rental accommodation industry
AS/NZS 4380:2001 Motor vehicles - Cargo restraint systems - Transport webbing and components
AS/NZS 3584.1:2005 Diesel engine systems for underground coal mines Fire protected - Heavy duty
AS 1357.1-2004 Valves primarily for use in heated water systems Protection valves
AS 1085.10-2002 Railway track material Rail anchors (Reconfirmed 2013)
AS 1901-2004 Electroplated coatings - Gold and gold alloys
AS 2309-2008 Durability of galvanized and electrogalvanized zinc coatings for the protection of steel in structural applications - Atmospheric
AS 4123.5-2008 Mobile waste containers Performance requirements and test methods
AS ISO 10017-2006 Guidance on statistical techniques for ISO 9001:2000 (ISO/TR 10017, Ed. 2.0 (2003) MOD)
AS/NZS 1328.2:1998 Glued laminated structural timber Guidelines for AS/NZS 1328: Pt 1 for the selection, production and installation of glued laminated structural timber
AS 4049.4-2006 Paints and related materials - Pavement marking materials High performance pavement marking systems
AS 2319-2001 Rigging screws and turnbuckles
AS 1085.13-2002 Railway track material Spring fastening spikes for sleeper plates (Reconfirmed 2013)
AS 1410-2003 Sterilizers - Steam - Pre-vacuum
AS 1406-2004 Electroplated coatings - Nickel and chromium on plastics for decorative applications (Reconfirmed 2017)
AS 2423-2002 Coated steel wire fencing products for terrestrial, aquatic and general use (Reconfirmed 2021)
AS 4797-2009 Stainless steel chain for lifting purposes (Reconfirmed 2019)
AS 5039-2008 Security screen doors and security window grilles
AS 1085.20-2006 Railway track material Welding of steel rail
AS 1085.18-2003 Railway track material Screw spikes and threaded inserts
AS 1447-2007 Hot-rolled spring steels (Reconfirmed 2017)
AS 4672.1:2007 Steel prestressing materials General requirements
AS 4256.1-2006 Plastic roof and wall cladding materials General requirements (Reconfirmed 2018)
AS/NZS 3582.3:2002 Supplementary cementitious materials for use with portland and blended cement Amorphous silica
HB 139-2003 Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards
AS/NZS 3750.7:2009 Paints for steel structures Aluminium paint (Reconfirmed 2021)
AS 4728-2005 Electric resistance welded steel pipe for pressure purposes (Reconfirmed 2016)
HB 139-2003 Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards
AS 1085.17-2003 Railway Track Material Steel Sleepers (Reconfirmed 2013)
AS/NZS 1576.2:2009 Scaffolding Couplers and accessories
AS/NZS 1594:2002 Hot-rolled steel flat products (Reconfirmed 2016)
AS 3775.1-2004 Chain slings - Grade T Product specification
AS 1085.2-2002 Railway track material Fishplates (Reconfirmed 2013)
AS 1418.10(INT)-2004 Cranes, hoists and winches Elevating work platforms
AS 4506-2005 Metal finishing - Thermoset powder coatings (Reconfirmed 2017)
AS 1085.3-2002 Railway track material Sleeper plates (Reconfirmed 2013)
AS/NZS 4345:2001 Motor vehicles - Cargo restraint systems - Transport fibre rope
AS 1379-2007 Specification and supply of concrete (Reconfirmed 2017)
AS 1472-2003 Carbon steel spring wire for mechanical springs
AS 3743-2003 Potting mixes
AS/NZS 4534:2006 Zinc and zinc/aluminium-alloy coatings on steel wire (Reconfirmed 2017)
AS/NZS 4791:2006 Hot-dip galvanized (zinc) coatings on ferrous open sections, applied by an in-line process (Reconfirmed 2017)
AS 1085.14-2003 Railway track material Prestressed concrete sleepers
AS 1085.1-2002 Railway track material Steel rails (Reconfirmed 2013)
AS/NZS 3584.2:2008 Diesel engine systems for underground coal mines Explosion protected
AS/NZS 4067:2004 Firefighters' helmets
AS 1443-2004 Carbon and carbon-manganese steel - Cold finished bars (Reconfirmed 2022)
AS 1085.4-2002 Railway track material Fishbolts and nuts (Reconfirmed 2013)
MP 87(Int):2001 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures
AS/NZS 4455.2:2010 Masonry units, pavers, flags and segmental retaining wall units Pavers and flags (Reconfirmed 2020)
AS 1638-2008 Motor vehicles - Light alloy road wheels
AS 4256.2-2006 Plastic roof and wall cladding materials Unplasticized polyvinyl chloride (uPVC) building sheets (Reconfirmed 2018)
AS 2266-2002 Carbon steel spring wire for bedding and seating
AS 4049.2-2005 Paints and related materials - Pavement marking materials Thermoplastic pavement marking materials - For use with surface applied glass beads
AS 1444-2007 Wrought alloy steels - Standard, hardenability (H) series and hardened and tempered to designated mechanical properties (Reconfirmed 2017)
AS 2089-2008 Sheave blocks for lifting purposes (Reconfirmed 2019)
AS 1856-2004 Electroplated coatings - Silver
AS 4256.4-2006 Plastic roof and wall cladding materials Unplasticized polyvinyl chloride (uPVC) wall cladding boards (Reconfirmed 2018)
AS 4049.3-2005 Paints and related materials - Pavement marking materials Waterborne paint - For use with surface applied glass beads (Reconfirmed 2016)
AS 4397-2007 Electroplated coatings of zinc on steel fasteners with imperial threads
AS 1192-2004 Electroplated coatings - Nickel and chromium (Reconfirmed 2017)
AS 1450-2007 Steel tubes for mechanical purposes (Reconfirmed 2017)
AS 2429-2004 Electroplated coatings of rhodium for general engineering applications
AS 4454-2003 Composts, soil conditioners and mulches
AS 1154.1-2004 Insulator and conductor fittings for overhead power lines - Performance, material, general requirements and dimensions
AS/NZS 4344:2001 Motor vehicles - Cargo restraint systems - Transport chain and components
AS 3777-2008 Shank hooks and large eye hooks - Maximum 60 t (Reconfirmed 2019)
AS 1085.7-2003 Railway track material Spring washers (Reconfirmed 2013)
AS/NZS 4680:2006 Hot-dip galvanized (zinc) coatings on fabricated ferrous articles (Reconfirmed 2017)
AS 1394-2001 Round steel wire for ropes
MP 87:2004 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures
AS 1085.19-2003 Railway track material Resilient fastening assemblies (Reconfirmed 2013)
AS/NZS 4792:2006 Hot-dip galvanized (zinc) coatings on ferrous hollow sections, applied by a continuous or a specialized process (Reconfirmed 2017)
AS/NZS 1605.1:2006 Methods for sampling and analysing timber preservatives and preservative-treated timber General requirements, sampling, and determination of sapwood and heartwood presence
AS 2318-2006 Swivels for lifting applications (Reconfirmed 2022)
MP 87.1:2008 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) Product Certification Program - Basic rules and procedures
AS 2321-2001 Short-link chain for lifting purposes
AS 4738.1-2007 Metal castings Ferrous sand moulded
AS 1324.1-2001 Air filters for use in general ventilation and airconditioning Application, performance and construction
AS 4750-2003 Electrogalvanized (zinc) coatings on ferrous hollow and open sections (Reconfirmed 2017)
AS 4738.1-2004 Metal castings Ferrous sand moulded
AS 1138-2008 Thimbles for wire rope (Reconfirmed 2019)
AS/NZS ISO 9001:2008 Quality management systems - Requirements
AS/NZS 3584.2:2003 Diesel engine systems for underground coal mines - Explosion protected
AS 4398.2-2005 Insulators - Ceramic or glass - Station post for indoor or outdoor use - Voltages greater than 1000 V a.c. Tests (IEC 60168, Ed. 4.2 (2001) MOD)
AS 1448-2007 Carbon steel and carbon-manganese steels - Forgings (ruling section 300 mm maximum)
AS 1085.8-2002 Railway track material Dogspikes (Reconfirmed 2013)
AS 4381-2002 Single-use face masks for use in health care
AS 4285-2007 Skylights
AS 5812-2011 Manufacturing and marketing of pet food
AS 4049.1-2005 Paints and related materials - Pavement marking materials Solvent-borne paint - For use with surface applied glass beads (Reconfirmed 2016)
AS 4314-2005 Founding - Patterns, pattern equipment and coreboxes for the production of sand moulds and sand cores
AS 1085.12-2002 Railway track material Insulated joint assemblies (Reconfirmed 2013)
AS 4256.3-2006 Plastic roof and wall cladding materials Glass fibre reinforced polyester (GRP) (Reconfirmed 2018)
AS 4256.5-2006 Plastic roof and wall cladding materials Polycarbonate (Reconfirmed 2018)
HB 139-2003 Guidance on Integrating the Requirements of Quality, Environment, and Health and Safety Management System Standards
AS 1397-2001 Steel sheet and strip - Hot-dipped zinc-coated or aluminium/zinc-coated
AS 2453-2004 Electroplated coatings - Chromium for engineering applications (Reconfirmed 2017)
AS 1666.1-2009 Wire-rope slings Product specification (Reconfirmed 2019)
AS 3705-2003 Geotextiles - Identification, marking, and general data
AS 2741-2002 Shackles (Reconfirmed 2014)
AS 3850-2003 Tilt-up concrete construction

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