EG 202 132 : 1.1.1
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
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Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 The evolution of mobile communication and concepts of mobility
4.1 Major milestones in the evolution of mobile communication
4.2 Concepts and notions of mobility
5 Rationale for generic user interface elements
6 User and operator requirements in a mobile communication
environment
6.1 Reducing the usability gap
6.2 User requirements approach
6.3 User meta-requirements
6.4 Operator requirements
6.5 Linking user meta-requirements and recommendations
7 Terminology, symbols, auditory signals and user guides
7.1 Terminology
7.2 Symbols
7.3 Auditory signals
7.4 User guides and reference documentation
8 Configuration and guidance for terminal and service access,
interworking, portability and error handling
8.1 General configuration procedures for service access
8.2 Configuration procedures for access to specific services
8.3 Interworking and portability
8.4 Error handling guidance
9 Terminal- and network-related generic UI elements
9.1 International access code
9.2 Safety and security indicators
9.3 Text entry, retrieval and control
9.4 Accessibility and assistive terminal interfaces
9.5 Common keys
9.6 Language selection mechanisms
9.7 Voice and speech user interfaces
9.8 Users' data privacy, security and access control
9.9 Telephone number format and handling
9.10 Universal addressing in converging networks
9.11 Synchronization and back-up
10 Service and application specific UI elements
10.1 Emergency call services
10.2 Voice call services
10.3 Video call services
10.4 Mobile browsing and Internet services
10.5 Positioning-related services
10.6 Service and content presence, availability and connectivity
10.7 Payments, cost of services and content
10.8 Messaging services
10.9 Instant mobile messaging services
Annex A (normative): Collective table of all recommendations
Annex B (informative): Bibliography
History
Describes end-user access to information and communication services from mobile telecommunication terminals.
| Committee |
HF
|
| DocumentType |
Standard
|
| Pages |
108
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| I.S. CWA 50487:2006 | SMARTHOUSE CODE OF PRACTICE |
| EG 202 308 : 1.2.1 | USER GROUP; USER INTEROPERABILITY CRITERIA |
| TR 102 308 : 1.1.1 | USER GROUP; USER INTEROPERABILITY CRITERIA |
| EG 202 534 : 1.1.3 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| EG 202 325 : 1.1.1 | HUMAN FACTORS (HF); USER PROFILE MANAGEMENT |
| TR 103 180 : 1.2.1 | ACCESS AND TERMINALS (AT); STUDY ON EMERGENCY COMMUNICATIONS; ASPECTS RELATED TO FIXED LINE TERMINALS |
| EG 202 417 : 1.1.2 | HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES |
| TR 102 415 : 1.1.1 | HUMAN FACTORS (HF); TELECARE SERVICES; ISSUES AND RECOMMENDATIONS FOR USER ASPECTS |
| EG 202 421 : 1.1.1 | HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS |
| UNI EN ISO 9241-129 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| UNE-EN ISO 9241-129:2011 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| EG 202 423 : 1.1.1 | HUMAN FACTORS (HF); GUIDELINES FOR THE DESIGN AND DEPLOYMENT OF ICT PRODUCTS AND SERVICES USED BY CHILDREN |
| SR 002 564 : 2.0.0 | APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH |
| 09/30192428 DC : 0 | BS ISO 9241-129 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON INDIVIDUALIZATION |
| TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
| ISO/IEC TR 19766:2007 | Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities |
| BS EN ISO 9241-129:2010 | Ergonomics of human-system interaction Guidance on software individualization |
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| TR 102 972 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS |
| DIN EN ISO 9241-129:2011-03 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| TR 102 410 : 1.1.1 | EMERGENCY COMMUNICATIONS (EMTEL); BASIS OF REQUIREMENTS FOR COMMUNICATIONS BETWEEN INDIVIDUALS AND BETWEEN INDIVIDUALS AND AUTHORITIES WHILST EMERGENCIES ARE IN PROGRESS |
| TR 102 548 : 1.1.1 | HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS |
| I.S. EN ISO 9241-129:2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| ISO 9241-129:2010 | Ergonomics of human-system interaction Part 129: Guidance on software individualization |
| EN ISO 9241-129:2010 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| TR 102 806 : 1.1.1 | USER GROUP; ANALYSIS OF CURRENT END-TO-END QOS STANDARDIZATION STATE |
| EG 202 487 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH) |
| EG 202 416 : 1.1.2 | HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES |
| ETR 095 : 20001 | HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES |
| TR 102 133 : 1.1.1 | HUMAN FACTORS (HF); ACCESS TO ICT BY YOUNG PEOPLE: ISSUES AND GUIDELINES |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| ISO 9186:2001 | Graphical symbols Test methods for judged comprehensibility and for comprehension |
| TR 102 125 : 1.1.1 | HUMAN FACTORS (HF); POTENTIAL HARMONIZED UI ELEMENTS FOR MOBILE TERMINALS AND SERVICES |
| EG 201 013 : 1.1.1 | HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS |
| ETR 187 : 20001 | HUMAN FACTORS (HF); RECOMMENDATION OF CHARACTERISTICS OF TELEPHONE SERVICES TONES WHEN LOCALLY GENERATED IN TELEPHONY TERMINALS |
| EG 201 795 : 1.1.1 | HUMAN FACTORS (HF); ISSUES CONCERNING USER IDENTIFICATION IN FUTURE TELECOMMUNICATIONS SYSTEMS |
| ES 202 076 : 2.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES |
| EG 202 067 : 1.1.1 | UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); SYSTEM FRAMEWORK |
| SR 002 180 : 1.1.1 | REQUIREMENTS FOR COMMUNICATION OF CITIZENS WITH AUTHORITIES/ORGANIZATIONS IN CASE OF DISTRESS (EMERGENCY CALL HANDLING) |
| ES 201 381 : 1.1.1 | HUMAN FACTORS (HF) - TELECOMMUNICATIONS KEYPADS AND KEYBOARDS - TACTILE IDENTIFIERS |
| ES 201 275 : 1.1.1 | HUMAN FACTORS (HF) - USER CONTROL PROCEDURES IN BASIC CALL, POINT-TO-POINT CONNECTIONS, FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY |
| EG 202 116 : 1.2.2 | HUMAN FACTORS (HF); GUIDELINES FOR ICT PRODUCTS AND SERVICES; "DESIGN FOR ALL" |
| ETS 300 375 : 20001 | HUMAN FACTORS (HF) - PICTOGRAMS FOR POINT-TO-POINT VIDEOTELEPHONY |
| TR 101 041-2 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN HARMONIZATION OF NETWORK GENERATED TONES; LISTING AND ANALYSIS OF EUROPEAN WORLD AND STANDARDIZED TONES |
| ISO/IEC 11581-5:2004 | Information technology — User system interfaces and symbols — Icon symbols and functions — Part 5: Tool icons |
| EN 301 462 : 1.1.1 | HUMAN FACTORS (HF); SYMBOLS TO IDENTIFY TELECOMMUNICATIONS FACILITIES FOR THE DEAF AND HARD OF HEARING PEOPLE |
| ETS 300 179 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION DURING THE CALL (AOC-D) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
| TR 102 068 : 1.1.3 | HUMAN FACTORS (HF); REQUIREMENTS FOR ASSISTIVE TECHNOLOGY DEVICES IN ICT |
| ETR 113 : 20001 | HUMAN FACTORS (HF) - RESULTS OF AN EVALUATION STUDY OF PICTOGRAMS FOR POINT TO POINT VIDEOTELEPHONY |
| ETS 300 180 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); ADVICE OF CHARGE: CHARGING INFORMATION AT THE END OF THE CALL (AOC-E) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
| ISO/IEC 9995-7:2009 | Information technology — Keyboard layouts for text and office systems — Part 7: Symbols used to represent functions |
| ISO 639-2:1998 | Codes for the representation of names of languages — Part 2: Alpha-3 code |
| TS 122 101 : 13.8.0 | UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; SERVICE ASPECTS; SERVICE PRINCIPLES (3GPP TS 22.101 VERSION 14.9.0 RELEASE 14) |
| TR 101 041-1 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN HARMONIZATION OF NETWORK GENERATED TONES - A REVIEW AND RECOMMENDATIONS |
| ETS 300 178 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK ISDN; ADVICE OF CHARGE: CHARGING INFORMATION AT CALL SET-UP TIME (AOC-S) SUPPLEMENTARY SERVICE - SERVICE DESCRIPTION |
| IEC 80416-1:2008 | Basic principles for graphical symbols for use on equipment - Part 1: Creation of graphical symbols for registration |
| EG 202 191 : 1.1.1 | HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES |
| ETR 116 : 20001 | HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN |
| ETR 070 : 20001 | HUMAN FACTORS (HF) - THE MULTIPLE INDEX APPROACH (MIA) - FOR THE EVALUATION OF PICTOGRAMS |
| ISO 3166-1:2013 | Codes for the representation of names of countries and their subdivisions Part 1: Country codes |
| TR 101 767 : 1.1.1 | HUMAN FACTORS (HF); SYMBOLS TO IDENTIFY TELECOMMUNICATIONS FACILITIES FOR DEAF AND HARD OF HEARING PEOPLE; DEVELOPMENT AND EVALUATION |
| ISO 7000:2014 | Graphical symbols for use on equipment Registered symbols |
| ISO/IEC Guide 74:2004 | Graphical symbols — Technical guidelines for the consideration of consumers' needs |
| ES 202 130 : 2.1.2 | HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD |
| EG 201 379 : 1.1.1 | HUMAN FACTORS (HF) - FRAMEWORK FOR THE DEVELOPMENT, EVALUATION AND SELECTION OF GRAPHICAL SYMBOLS |
| EG 202 249 : 1.1.1 | UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); GUIDELINES ON THE USABILITY OF UCI BASED SYSTEMS |
| ETS 300 907 : 20005 | DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+); MAN-MACHINE INTERFACE (MMI) OF THE MOBILE STATION (MS) |
| ETR 297 : 20001 | HUMAN FACTORS (HF) |
| ETR 329 : 20001 | HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS) |
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