EG 202 534 : 1.1.3
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES
Hardcopy , PDF
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 Guidelines
4.1 Service selection guidelines
4.2 Text communication
4.3 Audio communication
4.4 Avatar communication
4.5 Data communication
4.6 Video communication
4.7 Multimedia communication
4.8 Special user groups
Annex A (informative): Overview of intended guideline users and
their requirements
A.1 Intended guideline users
A.2 Requirement derivation process
A.3 Requirements for guidelines
A.4 Requirements for a web-based system
Annex B (informative): Background work providing user-based data
for the guidelines
B.1 Studies designed specifically to input to the current
guidelines
B.2 Literature
Annex C (informative): Bibliography
History
Presents guidelines for real-time person-to-person communication services. The guidelines are intended for persons working in network operator, equipment manufacturer, service provider and other organizations who may influence the development of services for end-users.
| Committee |
HF
|
| DocumentType |
Standard
|
| Pages |
53
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 643 : 1.0.2 | HUMAN FACTORS (HF); QUALITY OF EXPERIENCE (QOE) REQUIREMENTS FOR REAL-TIME COMMUNICATION SERVICES |
| SR 002 761 : 1.1.1 | USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE |
| TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
| EG 202 670 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES FOR REAL-TIME COMMUNICATION SERVICES EXPRESSED IN QUALITY OF SERVICE TERMS |
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| SR 002 959 : 1.3.2 | ELECTRONIC WORKING TOOLS; ROADMAP INCLUDING RECOMMENDATIONS FOR THE DEPLOYMENT AND USAGE OF ELECTRONIC WORKING TOOLS IN THE ETSI STANDARDIZATION PROCESS |
| TR 102 972 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS |
| TR 102 548 : 1.1.1 | HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS |
| TS 102 577 : 1.1.1 | HUMAN FACTORS (HF); PUBLIC INTERNET ACCESS POINTS (PIAPS) |
| TR 102 783 : 1.1.2 | HUMAN FACTORS (HF); WEB-BASED GUIDELINE AND TUTORIAL SYSTEM FOR REAL-TIME COMMUNICATION SERVICES; QOE (QUALITY OF EXPERIENCE) EXPRESSED IN QOS (QUALITY OF SERVICE) TERMS; SUPPORTING AND MAINTENANCE INFORMATION |
| TR 102 535 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES; FUTURE REQUIREMENTS |
| ETR 160 : 20001 | HUMAN FACTORS (HF); HUMAN FACTORS ASPECTS OF MULTIMEDIA TELECOMMUNICATIONS |
| CEN/CLC Guide 6:2014 | Guide for addressing accessibility in standards |
| EG 202 132 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES |
| TR 102 479 : 1.1.1 | TELECOMMUNICATIONS AND INTERNET CONVERGED SERVICES AND PROTOCOLS FOR ADVANCED NETWORKING (TISPAN); REVIEW OF AVAILABLE MATERIAL ON QOS REQUIREMENTS OF MULTIMEDIA SERVICES |
| EG 201 472 : 1.1.1 | HUMAN FACTORS (HF); USABILITY EVALUATION FOR THE DESIGN OF TELECOMMUNICATION SYSTEMS, SERVICES AND TERMINALS |
| ES 201 275 : 1.1.1 | HUMAN FACTORS (HF) - USER CONTROL PROCEDURES IN BASIC CALL, POINT-TO-POINT CONNECTIONS, FOR INTEGRATED SERVICES DIGITAL NETWORK (ISDN) VIDEOTELEPHONY |
| ETR 334 : 20001 | HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS |
| ETR 333 : 20002 | HUMAN FACTORS (HF) - TEXT TELEPHONY - BASIC USER REQUIREMENTS AND RECOMMENDATIONS |
| EG 202 320 : 1.2.1 | HUMAN FACTORS (HF); DUPLEX UNIVERSAL SPEECH AND TEXT (DUST) COMMUNICATIONS |
| TR 102 274 : 1.1.2 | HUMAN FACTORS (HF); GUIDELINES FOR REAL-TIME PERSON-TO-PERSON COMMUNICATION SERVICES |
| ETR 175 : 20001 | HUMAN FACTORS (HF); USER PROCEDURES FOR MULTIPOINT VIDEOTELEPHONY |
| ETR 297 : 20001 | HUMAN FACTORS (HF) |
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