ES 202 076 : 2.1.1
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF); USER INTERFACES; GENERIC SPOKEN COMMAND VOCABULARY FOR ICT DEVICES AND SERVICES
Hardcopy , PDF
English
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Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
2.1 Normative references
2.2 Informative references
3 Definitions and abbreviations
3.1 Definitions
3.2 Abbreviations
4 User requirements
5 Method
5.1 General
5.2 Elicitation of command candidates
5.3 Validation of command candidates
5.4 Phonetic discriminability
5.5 Final command definition
6 List of commands
6.1 Principles of use
6.2 Basic commands
6.3 Digits
6.4 Communication commands
6.5 Commands for the control of and navigation in media
6.6 Commands for device and service settings
Annex A (informative): Methodology for defining command
vocabularies
A.1 Elicitation: the spontaneous generation of potential
command words
A.2 Validation
A.3 Phonetic discriminability
A.4 Final command definition
Annex B (informative): Bibliography
History
Defines a minimum set of spoken commands required to control the generic and common functions of ICT devices and services that use speaker-independent speech recognition.
| Committee |
HF
|
| DocumentType |
Standard
|
| Pages |
46
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 762 : 1.1.1 | HUMAN FACTORS (HF); INTELLIGENT TRANSPORT SYSTEMS (ITS); ICT IN CARS |
| I.S. EN ISO 9241-154:2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| TR 103 180 : 1.2.1 | ACCESS AND TERMINALS (AT); STUDY ON EMERGENCY COMMUNICATIONS; ASPECTS RELATED TO FIXED LINE TERMINALS |
| EG 202 417 : 1.1.2 | HUMAN FACTORS (HF); USER EDUCATION GUIDELINES FOR MOBILE TERMINALS AND SERVICES |
| UNI EN ISO 9241-154 : 2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS |
| TR 102 415 : 1.1.1 | HUMAN FACTORS (HF); TELECARE SERVICES; ISSUES AND RECOMMENDATIONS FOR USER ASPECTS |
| I.S. CWA 50487:2006 | SMARTHOUSE CODE OF PRACTICE |
| TR 102 520 : 1.1.2 | HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES; DEVELOPMENT AND EVALUATION |
| EG 202 421 : 1.1.1 | HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS |
| EG 202 132 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES |
| EG 202 848 : 1.1.1 | HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES |
| 14/30303991 DC : 0 | BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE |
| ISO/IEC 30122-1:2016 | Information technology — User interfaces — Voice commands — Part 1: Framework and general guidance |
| TR 102 612 : 1.1.1 | HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1) |
| BS EN ISO 9241-154:2013 | Ergonomics of human-system interaction Interactive voice response (IVR) applications |
| BS ISO/IEC 30122-1:2016 | Information technology. User interfaces. Voice commands Framework and general guidance |
| ES 202 432 : 1.1.1 | HUMAN FACTORS (HF); ACCESS SYMBOLS FOR USE WITH VIDEO CONTENT AND ICT DEVICES |
| TR 102 972 : 1.1.1 | HUMAN FACTORS (HF); USER INTERFACES; GENERIC USER INTERFACE ELEMENTS FOR 3G/UMTS MOBILE DEVICES, SERVICES AND APPLICATIONS |
| TR 102 410 : 1.1.1 | EMERGENCY COMMUNICATIONS (EMTEL); BASIS OF REQUIREMENTS FOR COMMUNICATIONS BETWEEN INDIVIDUALS AND BETWEEN INDIVIDUALS AND AUTHORITIES WHILST EMERGENCIES ARE IN PROGRESS |
| TR 102 548 : 1.1.1 | HUMAN FACTORS (HF); USER EXPERIENCE; 3G AND MOBILE BROADBAND INTEROPERABILITY PLUGTEST: APPROACH, SCENARIOS AND TEST SPECIFICATION; OUTCOMES, CONCLUSIONS AND RECOMMENDATIONS |
| DIN EN ISO 9241-154:2013-05 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| ISO 9241-154:2013 | Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications |
| EN ISO 9241-154:2013 | Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) |
| 14/30263749 DC : DRAFT FEB 2014 | BS ISO/IEC 30122-1 - INFORMATION TECHNOLOGY - USER INTERFACES - VOICE COMMANDS - PART 1: FRAMEWORK AND GENERAL GUIDANCE |
| EG 202 487 : 1.1.2 | HUMAN FACTORS (HF); USER EXPERIENCE GUIDELINES; TELECARE SERVICES (EHEALTH) |
| EG 202 416 : 1.1.2 | HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES |
| CAN/CSA-ISO/IEC 30122-1:18 | Information technology — User interfaces — Voice commands — Part 1: Framework and general guidance (Adopted ISO/IEC 30122-1:2016, first edition, 2016-08-01) |
| ETR 095 : 20001 | HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES |
| ISO 9241-11:1998 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability |
| EG 201 013 : 1.1.1 | HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS |
| SR 001 996 : 6.1.1 | HUMAN FACTORS (HF); AN ANNOTATED BIBLIOGRAPHY OF DOCUMENTS DEALING WITH HUMAN FACTORS AND DISABILITY |
| ETS 300 788 : 20001 | DIGITAL ENHANCED CORDLESS TELECOMMUNICATIONS (DECT); GLOBAL SYSTEM FOR MOBILE COMMUNICATIONS (GSM); INTEGRATED SERVICES DIGITAL NETWORK (ISDN); DECT ACCESS TO GSM VIA ISDN; FUNCTIONAL CAPABILITIES AND INFORMATION FLOWS |
| EG 202 048 : 1.1.1 | HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS |
| ETR 170 : 20001 | HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES |
| ETS 300 738 : 20001 | HUMAN FACTORS (HF); MINIMUM MAN-MACHINE INTERFACE (MMI) TO PUBLIC NETWORK BASED SUPPLEMENTARY SERVICES |
| TR 102 068 : 1.1.3 | HUMAN FACTORS (HF); REQUIREMENTS FOR ASSISTIVE TECHNOLOGY DEVICES IN ICT |
| ETR 116 : 20001 | HUMAN FACTORS GUIDELINES FOR ISDN TERMINAL EQUIPMENT DESIGN |
| ETR 096 : 20001 | HUMAN FACTORS (HF) - PHONE BASED INTERFACES (PBI) - HUMAN FACTORS GUIDELINES FOR THE DESIGN OF MINIMUM PHONE BASED USER INTERFACE TO COMPUTER SERVICES |
| ETR 329 : 20001 | HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS) |
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